Christopher Brown
Bentonville
Summary
Dynamic Senior Manager with extensive experience at Walmart Health & Wellness, excelling in strategic relationship management and compliance monitoring. Adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations, while maintaining a focus on continuous improvement and scalable solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager, Business Strategy
WALMART Health & Wellness
Bentonville
02.2024 - Current
- I manage key strategic relationships for our Nutrition Hub and Everyday Health Signal lines of business, collaborating with health plans and internal stakeholders to surface actionable insights that shape customer health outcomes.
- My role blends program leadership, stakeholder engagement, and data-driven decision-making to operationalize health innovations at scale.
- Establish and maintain effective communication channels among all stakeholders.
- Led process improvement opportunities, and program management for the Patient Identity Team, and Walmart Health.
- Led cross-functional teams to implement health initiatives across various locations.
- Developed project plans and timelines for new program rollouts in health services.
- Coordinated communication between departments to ensure alignment on project goals.
Senior Manager, Pharmacy Compliance
Walmart Global Governance
Bentonville
08.2016 - 02.2024
- Specialized in pharmacy compliance with emphasis on program management and operational adherence.
- Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices for pharmacy and medical billing.
- Provided ethical leadership on risk areas such as false claims, fraud, and anti-kickback regulations.
- Leveraged data analysis to enhance continuous improvement and conduct root cause investigations.
- Managed formal responses to inquiries from government regulators and payors.
- Tracked regulatory changes for Medicaid, Medicare, and CMS, implementing necessary operational controls.
- Assisted in developing audit plans based on organizational objectives and risks.
- Collaborated with external accrediting bodies to facilitate assessment visits.
- Assisted in developing clinical protocols and guidelines for pharmacy services.
- Analyzed large datasets to identify trends, patterns and correlations for compliance audits and insights.
Pharmacy Manager
Walmart Pharmacy
Joplin
08.2009 - 08.2016
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Oversaw more than 20 direct reports in a high-volume pharmacy environment.
- Achieved market champion pharmacy status by building a focused, high-performing team.
- Collaborated with healthcare providers to optimize patient medication therapies.
- Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
- Managed P&L for an $8M business, encompassing budgets, reporting, and scheduling.
- Provided professional consultation services on drug therapy options for patients.
- Supervised pharmacy staff, facilitating training and development programs.
Project Manager
Walmart Innovations
Bentonville
05.2015 - 11.2015
- Facilitated stakeholder meetings to gather requirements and address project concerns.
- Developed and coached project teams in testing enhancements for optimal enterprise performance.
- Developed detailed project timelines and monitored progress against milestones.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Delivered expert insights on pharmacy operations, improving the Pharmacy Operation Manual for Immunizations.
- Created system improvements to streamline overall pharmacy functions.
Education
Doctorate in Pharmacy - Pharm.D.
University of Oklahoma
Oklahoma CityBusiness Administration -
Pittsburg State University
Pittsburg, KSAssociate of Arts - Biology
Northeaster Oklahoma A&M
Miami, OKSkills
- Team leadership
- Process improvement
- Compliance monitoring
- Data analysis and SQL
- Project management
- Cross-functional team coordination
- Continuous improvement strategies
- Business process optimization
- Quality assurance measures
- Organizational development
- Business analysis and reporting
Certification
- Project Management PMP
- Pharmacy Based Immunization Delivery
- Six Sigma Green Belt
Timeline
Senior Manager, Business Strategy
WALMART Health & Wellness
02.2024 - Current
Senior Manager, Pharmacy Compliance
Walmart Global Governance
08.2016 - 02.2024
Project Manager
Walmart Innovations
05.2015 - 11.2015
Pharmacy Manager
Walmart Pharmacy
08.2009 - 08.2016
Doctorate in Pharmacy - Pharm.D.
University of Oklahoma
Business Administration -
Pittsburg State University
Associate of Arts - Biology
Northeaster Oklahoma A&M