John Contreras

• Serve as Chief of Staff to VP of Technology Platforms

• Lead go-to-market strategy initiatives, conducting comprehensive market research to identify trends and inform strategic business decisions

• Develop and execute customer-centric marketing strategies, resulting in 20% improvement in engagement metrics

• Secure $8M in funding through compelling business cases presented to executive stakeholders, enabling accelerated delivery of strategic initiatives

• Create and maintain KPI dashboards for executive reviews, supporting data-driven decision making and strategic alignment

• Partner with cross-functional teams to integrate strategic insights into product initiatives, enhancing customer experience

• Enhanced go-to-market operational efficiency by coaching teams in agile methodologies aligned with strategic objectives

• Led analytics-driven projects to optimize product management practices, improving time-to-market and revenue potential

• Orchestrated monthly internal education series, attracting over 100 attendees per session

• Served as thought leader for standards, methods, and success metrics, establishing authority in product management capabilities

• Developed and executed global delivery roadmap, translating customer needs into clear features and deliverables

• Launched two new programs for existing products, enabling over $100MM incremental sales and $6.2BN network volume annually

• Implemented targeted improvement initiatives, increasing data confidence benchmarks by 25%

• Led cross-functional teams to deliver differentiated, revenue-driving programs and user experience enhancements

• Created and executed commercialization strategy for Discover Global Network's data services platform

• Identified needed business improvements and determined appropriate systems required to implement solutions.
• Created and maintained standard operating procedures governing system functions and features.
• Helped deploy system enhancements to improve field operations.
• Coordinated data migration and consolidation efforts.
• Assessed business requirements to create focused solutions.
• Trained business personnel in use of systems.