Christopher Brown
Rocklin
Summary
Strategic Senior Business Analyst recognized for delivering impactful solutions through effective problem-solving and collaboration. Expertise in developing process documentation and enhancing system functionalities drives significant improvements in operational efficiency.
Overview
11
11
years of professional experience
Work History
Senior Business Analyst
Oracle
Rocklin, California
05.2018 - 04.2026
- Administered SPIF tool, gathering and prioritizing business requirements from global compensation analysts.
- Created user acceptance testing scenarios to ensure functionality of enhancements.
- Facilitated weekly meetings with Apex developer to address enhancement requests and tool limitations.
- Provided UI guidance to internal users based on testing feedback and enhancement discussions.
- Drafted formal announcements for production enhancements to inform stakeholders.
- Developed step-by-step process documents to guide users through new functionalities.
- Improved efficiency of fiscal year setup. Built a great rapport with the SPIF policy creators to standardize upstream and downstream processes for technical implementation into the tool.
- Day to Day: Managed help desk for users of the tool. Troubleshot bugs for timely resolutions. Provided UI guidance and implemented administrative update requests.
- Led Oracle University LOB as their Global Process Owner. Created and improved processes. Improved Administration
Business Systems Analyst
Oracle
Rocklin, CA
05.2015 - 10.2018
- Supported system testing efforts to ensure functionality and meet performance criteria.
- Tested, maintained, and monitored computer programs and systems for optimal performance.
- Troubleshot and resolved issues with programs and systems efficiently.
- Provided technical support for end-users to resolve system usage issues.
- Created process documentation to streamline system implementation and improve training effectiveness.
- Diagrammed and charted problems to facilitate comprehensive analysis.
Education
Bachelor of Arts - Economics
California State University, Sacramen
Sacramento, CA05-2010
Skills
- Business analysis
- Gathering requirements
- Documentation solutions
- Process improvement
- Workflow optimization
- Data analysis
- Acceptance testing
- System testing
- Documentation processes
- Critical thinking
- Problem solving
- Effective communication
- Collaboration skills
Timeline
Senior Business Analyst
Oracle
05.2018 - 04.2026
Business Systems Analyst
Oracle
05.2015 - 10.2018
Bachelor of Arts - Economics
California State University, Sacramen