Christopher Brown
Garland,TX
Summary
Results-oriented Sales and Account Management Professional with 7+ years in driving revenue growth and managing vendor relationships within the home improvement sector. Expertise in strategic selling, stakeholder engagement, and influencing diverse audiences. Proven ability to build long-term business relationships, identify growth opportunities, and collaborate with contractors and trade professionals to achieve project success.
Overview
12
12
years of professional experience
Work History
Millwork Specialist
The Home Depot
Plano, TX
05.2023 - Current
- Consistently ranked top sales performer for 2+ years, driving revenue growth through strategic customer engagement and solution-based selling
- Manage end-to-end project coordination, ensuring clear communication between customers, vendors, and service providers to meet timelines and expectations
- Cultivated strong relationships with vendors, installers, and service providers, aligning priorities across stakeholders
- Identify opportunities to expand customer spending by recommending additional products and services, increasing overall project value and share of wallet
- Communicate effectively with contractors and trade professionals to translate customer needs into actionable project plans
- Track customer interactions, project progress, and sales pipeline using internal systems comparable to CRM tools
- Recognized as leading Millwork Specialist in district for more than two years straight, showcasing expertise in product knowledge and customer service
- Delivered high-value projects through effective coordination and communication under tight timelines, ensuring stakeholder satisfaction
Flooring Specialist
The Home Depot
Plano, TX
03.2021 - 05.2023
- Generated over $1.2M in sales within first 10 months, consistently exceeding performance targets
- Utilized consultative sales approach to understand customer needs and present tailored solutions
- Developed and maintained relationships with installers, vendors, and repeat customers through clear, consistent communication, enhancing collaboration and service quality
- Collaborated with contractors and service providers to facilitate project execution, ensuring timely completion and high levels of customer satisfaction
Senior Team Leader
Goodwill Of Central Texas
Pflugerville, TX
01.2018 - 03.2021
- Increased store revenue 15–20%+ year-over-year through operational improvements and team leadership
- Led and developed diverse teams, fostering inclusive communication and collaboration across different backgrounds
- Managed performance metrics and inventory flow while implementing customer satisfaction initiatives to drive improved service quality
Production Manager
West Coast Fixtures
Hutto, TX
02.2014 - 12.2016
- Supported client-facing initiatives including trade shows and product presentations
- Coordinated production schedules and vendor communication to ensure project deadlines were met
- Reduced manufacturing costs by 11% on a multi-million dollar contract through design optimization
- Promoted to second-highest position in the production facility within 7 months based on performance and ingenuity
Skills
- Account Management & Relationship Development
- Strategic Sales Planning & Project Management
- Effective Stakeholder Communication
- Vendor & Channel Partner Coordination
- Revenue Growth & Share of Wallet Expansion
- Cross-Functional Collaboration & Customer Needs Analysis
- CRM Equivalent & Sales Process Discipline
- Presentation & Consultative Selling
Timeline
Millwork Specialist
The Home Depot
05.2023 - Current
Flooring Specialist
The Home Depot
03.2021 - 05.2023
Senior Team Leader
Goodwill Of Central Texas
01.2018 - 03.2021
Production Manager
West Coast Fixtures
02.2014 - 12.2016