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 Dedicated Construction Manager and Contractor with 16 years of experience in leading complex construction, telecom ans ESS ( Energy Storage Systems) projects. Poised service manager with background hiring, training and developing team members while driving customer satisfaction. Diverse talents in operations management, customer relationship building, resource management and daily work planning. Focused on boosting employee performance for top-quality customer experiences. 

Dynamic professional leader with a strong background in customer service management, excelling in team collaboration, conflict resolution, and enhancing customer satisfaction. Demonstrated adaptability to evolving business needs while consistently delivering exceptional results. Highly motivated and dependable, recognized for expertise in process improvement and performance management that drives organizational success. Committed to fostering a positive work environment and empowering teams to achieve their highest potential.

I am a highly experienced individual and I understand accountability is invaluable in professional growth and success. I have 18 years of experience in the healthcare industry where I have worked in numerous departments and roles which involved direct client interaction, medical claim review and processing, member benefits, training, and mentoring. I take pride in my ability to build strong relationships and adapting to an ever-changing environment. QUALIFICATIONS: Exceptional customer service skills Extensive experience in direct client facing positions including, but not limited to, renewals, escalated issues, summary plan descriptions, benefits, etc. Adapts well in a changing environment. Results-driven Sales Manager bringing years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Demonstrated success in building networks and supporting branding objectives.

Experienced Service Manager and Leader with a strong focus on process optimization and customer service enhancement. Demonstrated success in mentoring teams to improve performance metrics and drive stakeholder engagement. Acknowledged for effectively resolving escalations, leading to high customer satisfaction, and operational excellence. Core competencies include leadership, strategic problem-solving, and team development.

Christopher Burseth

Overview

Work History

Rinnai America Corporation

Job overview

Arizona Beverages USA
Keasbey, NJ

Job overview

C.P. Burseth Plumbing
Cliffwood, NJ

Job overview

Arnold's Plumbing & Heating
West Long Branch, NJ

Job overview

Education

Monmouth County's School Vocational

Matawan Regional High School

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Certification

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Regional Service Manager

Plumbing & Mechanical Operations Manager

Operations Manager

Lead Service Technician

Monmouth County's School Vocational

Matawan Regional High School

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Overview

Work History

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Education

Monmouth County's School Vocational

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Skills

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Timeline

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Operations Manager

Lead Service Technician

Monmouth County's School Vocational

Matawan Regional High School

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