Christopher Burton
Everett,WA
Summary
A highly skilled bi-lingual class A experiential tour manager. Since 2006 I have traveled the country bringing your designs and ideas to life while reaching millions of consumer engagements and logging even more miles on the road and through the air. Prior to leaving the military I became a journeyman electrician. I have learned and gained the expertise and experience to handle anything that any project can throw my way.
Overview
18
18
years of professional experience
Work History
Field Manager /Class A CDL Driver
GMR Marketing - Global Headquarters
New Berlin, Wisconsin
05.2021 - 07.2024
- Prepared bids for new contracts; negotiated terms with potential clients.
- Coordinated with contractors, vendors for timely delivery of supplies, materials needed for projects.
- Planned and coordinated field operations, including scheduling of personnel, equipment, materials and services.
- Maintained records of all expenses related to each project; ensured accurate billing processes were followed.
- Inspected job sites to ensure compliance with safety regulations, quality standards and customer requirements.
- Resolved conflicts between workers or other stakeholders related to the project.
- Ensured compliance with applicable laws, regulations and company policies at all times.
- Interpreted blueprints and diagrams to plan crew activities efficiently.
- Addressed customer inquiries regarding product specifications, pricing, availability and delivery times.
- Conducted performance reviews for staff; provided feedback on strengths and weaknesses as well as development opportunities.
- Evaluated employee productivity levels; implemented strategies to improve efficiency.
- Provided technical guidance to ensure accuracy of project implementation.
- Identified cost-saving opportunities through process improvements or alternative methods of operation.
- Managed field crews and technicians working at customer job sites and verified strong job performance via metrics tracking and customer satisfaction interviews.
- Drafted vehicle maintenance and repair reports and budgeted for fleet vehicle care.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Completed paperwork accurately in a timely manner.
- Collaborated with warehouse staff for loading and unloading assistance when needed.
- Followed all applicable traffic laws and reported any incidents or accidents immediately.
President / CEO
Inspired by grace inc
Everett, Washington
05.2013 - 07.2021
- Account management
- Staffing executive
- Oversight of projects and budgeting and accounting team
Senior Tour Marketing Manager
The Marketing Arm
Dallas , TX
10.2008 - 04.2019
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
- Prepared detailed reports on tour performance after completion of each trip.
- Researched emerging technologies in digital marketing space.
- Evaluated the effectiveness of marketing campaigns using analytics tools.
- Ensured compliance with all applicable laws related to advertising and promotions.
- Maintained relationships with key customers through regular communication.
- Developed and implemented marketing plans for new products.
- Supervised a team of junior marketers in executing various projects.
- Monitored competitors' activities to keep up with industry trends.
- Conducted customer research to gain insights into consumer behavior.
- Managed social media accounts and campaigns.
- Collaborated with internal teams on product launches and advertising strategies.
- Organized trade shows and exhibitions to promote brand awareness.
- Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
- Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
- Liaised with media and advertising agencies to promote products.
Senior Marketing Manager
Advantage Marketing and Promotions
Los Angeles, California
08.2010 - 12.2017
- NFL Game day tour manager
Senior Tour Manager/CDL Class A Driver
Next Marketing
Atlanta , GA
04.2012 - 08.2012
- Assisted with booking entertainment venues, meals, and sightseeing activities.
- Kept track of inventory items used during tours such as brochures, maps, or audio equipment.
- Served as a point of contact between customers and other personnel involved in the tour operation.
- Coordinated daily operations of the tour team while traveling on-site.
- Supervised staff members by providing direction on tasks related to their job roles.
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
Senior Tour Manager
U.S. Marketing and Promotions
Hollywood, California
04.2008 - 08.2010
- Several Nintendo nationwide tour campaigns over the summer months.
Production Manager/CDL Class A Driver
RedPeg Marketing
Alexandria , VA
03.2010 - 07.2010
- Texas on tour
Tour Manager
Advantage Sales And Marketing
Hollywood, CA
06.2007 - 05.2008
- Pacific Northwest Foods Costco Roadshow
- Baskin Robbin’s Surfs up Tour
Tour Manager
Infinity Marketing Team
Hollywood, CA
07.2006 - 12.2007
- HP Point and shoot Segway tour
- Hannah Montana best of both worlds tour
- Sundance film festival VIP
- Shrek Premiere movie launch campaign
- Color works tour
Education
MBA - Marketing
Liberty University
Lynchburg, VA05-2009
Bachelor of Science - Business Administration And Management
Liberty University
Lynchburg, VA06-2007
Associate of Science - Electrical Engineering
Everett Community College
Everett, WA06-2006
Skills
- Project Coordination
- Maintenance Planning
- Crew Management
- Environmental Compliance
- OSHA Compliance
- Staff Scheduling
- Project Management
- Quality Assurance
- Quality Control
- Production Planning
- Problem-solving capabilities
- Logbook Maintenance
- Safe Driving Practices
- Equipment Operation
- Courteous and polite demeanor
- Strong Work Ethic
- Clean MVR
- Defensive driver training
Timeline
Field Manager /Class A CDL Driver
GMR Marketing - Global Headquarters
05.2021 - 07.2024
President / CEO
Inspired by grace inc
05.2013 - 07.2021
Senior Tour Manager/CDL Class A Driver
Next Marketing
04.2012 - 08.2012
Senior Marketing Manager
Advantage Marketing and Promotions
08.2010 - 12.2017
Production Manager/CDL Class A Driver
RedPeg Marketing
03.2010 - 07.2010
Senior Tour Marketing Manager
The Marketing Arm
10.2008 - 04.2019
Senior Tour Manager
U.S. Marketing and Promotions
04.2008 - 08.2010
Tour Manager
Advantage Sales And Marketing
06.2007 - 05.2008
Tour Manager
Infinity Marketing Team
07.2006 - 12.2007
MBA - Marketing
Liberty University
Bachelor of Science - Business Administration And Management
Liberty University
Associate of Science - Electrical Engineering
Everett Community College