Summary
Overview
Work History
Education
Skills
Certification
Notable Awards
Affiliations
Timeline
Generic

Christopher Cannady

Savannah,GA

Summary

Accomplished Information Technology Manager with extensive expertise in infrastructure, security planning, and daily operations management. Forward-thinking and strategic leader with 26 years of proven experience in the Telecommunications and IT field. Recognized for implementing cost-effective system improvements, streamlining operations, and fostering a positive leadership style.

Overview

27
27
years of professional experience
1
1
Certification

Work History

ENTERPRISE MANAGEMENT

United States Coast Guard
  • Directed Service Desk role in USCG-wide migration from Good to Black Berry mobile service for 5.2K users: Drafted transition plan, oversaw team’s training and preparation, identified and remedied technical discrepancies, and ensured enterprise mobile technology was properly transitioned.

STRATEGIC COMMUNICATIONS

United States Coast Guard
  • Provided sound recommendations on implementation strategies and policy recommendations based on industry best practices and governing directives.

BUSINESS CONTINUITY/PLANNING DISASTER RECOVERY

United States Coast Guard
  • Facilitated seamless transition and relocation of Service Desk’s 134 staff, computers, and network, due to building seismic upgrade construction, with no loss of service/support to 75K end users.

Low Voltage Contractor

Self Employed
08.2021 - Current
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Created and managed project plans, timelines and budgets.

Contracting Officer Representative

United States Coast Guard
06.2019 - 05.2021
  • Served as Contracting Officer Representative (COR), performing a full range of pre-solicitation, pre-award, and post-award functions
  • Evaluated, negotiated, planned, administered, and managed multiple, concurrent contracts valued at up to $5M
  • Advised technical staff, finance partners and stakeholders regarding contract terms and conditions, applicable institute policies, and procedural implementation.
  • Strengthened relationships between government entities and contractors through transparent communication channels, fostering trust among all parties involved in the contracting process.
  • Safeguarded sensitive information related to contracts or procurement activities by adhering to strict confidentiality protocols at all times.
  • Met tight deadlines consistently by prioritizing tasks effectively, quickly adapting to changes in priorities or project scope when necessary.
  • Ensured regulatory adherence by staying updated on relevant policies, procedures, and federal acquisition regulations.
  • Evaluated contractor performance regularly, providing constructive feedback and guidance to ensure continuous improvement in service delivery.

INFORMATION TECHNOLOGY (IT) MANAGEMENT

United States Coast Guard
12.1997 - 05.2021
  • Successfully lead several diverse IT departments through critical response and resolution of 40,000 complex IT system request and casualties for over 70 Coast Guard units.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
  • Spearheaded IT infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
  • Implemented comprehensive disaster recovery plans to ensure business continuity in the event of an emergency situation or data loss incident.
  • Managed helpdesk operations, prioritizing tasks according to urgency and impact on overall business functions.
  • Ensured data security, implementing encryption measures and access controls for sensitive information.
  • Supervised and monitored delivery of contractual services according to SLA agreements.
  • Established IT policies and procedures, fostering a culture of security awareness within the organization.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Developed and documented network policies, procedures and standards.

Education

Associate of Arts -

American Military University
Charles Town, WV
11.2016

Skills

  • IT Management & Principles
  • Strategic Communication
  • Business Continuity Planning
  • Process Improvement
  • Team Leadership
  • Information Security
  • Contract Management
  • Project Management
  • Excellent interpersonal skills
  • IT risk management
  • Teamwork and Collaboration

Certification

  • ITIL Service Transition
  • ITIL Service Strategy
  • ITIL Continual Service Improvement
  • ITIL Service Operation
  • ITIL Foundations v3
  • DHS Contracting Officer Representative 2
  • Baseline Information System Security Officer

Notable Awards

  • Coast Guard Commendation Medal (3)
  • Coast Guard Achievement Medal (4)

Affiliations

  • Chief Warrant Officer Association
  • Disabled American Veterans

Timeline

Low Voltage Contractor

Self Employed
08.2021 - Current

Contracting Officer Representative

United States Coast Guard
06.2019 - 05.2021

INFORMATION TECHNOLOGY (IT) MANAGEMENT

United States Coast Guard
12.1997 - 05.2021

ENTERPRISE MANAGEMENT

United States Coast Guard

STRATEGIC COMMUNICATIONS

United States Coast Guard

BUSINESS CONTINUITY/PLANNING DISASTER RECOVERY

United States Coast Guard

Associate of Arts -

American Military University

Similar Profiles

CREATE PROFILE
Christopher Cannady