Experienced professional with strong leadership and relationship-building skills.
Meticulous, excellent at juggling multiple tasks and working under pressure. Broad
industry experience includes Retail, Sales and Metalworking.
Overview
15
15
years of professional experience
Work History
Pool Electrician
Premier Pools & Spas
11.2021 - 09.2022
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Installed and wired electrical transformers, service panels, and circuit breakers.
Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
Carpet Cleaning Technician
Stanley Steamer
03.2021 - 11.2021
Mixed water and chemicals in containers to prepare cleaning solutions.
Operated steam cleaners to vacuum rugs and remove loosened dirt.
Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
Operated extractor to remove excess suds and water from carpet and furniture.
Metal Fabricator
Fineline Metals Inc
06.2016 - 03.2020
Worked directly with management and clients to complete custom metalwork.
Planned and laid out work from sketches, drawings, specifications and work orders.
Cut, ground and deburred frames and profiles.
Painted and applied protective coatings to various parts.
Read job specifications to determine machine adjustments and material requirements.
Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
Detected work piece defects and machine malfunctions.
Drilled and punched holes in metal for screws, bolts, and rivets quickly and efficiently.
Operated hand and power tools and heavy machinery safely.
Maneuvered, installed and anchored completed units into proper positions.
Drive gas powered forklift.
Removed rough spots from work pieces with portable grinders, hand files and scrapers.
Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.
Set up and operated hand and power tools, including shielded metal arc and gas metal arc welding equipment.
Fabricated shop parts directly from blueprints.
Used MIG gun arc to melt and deposit metal from electrode to workpieces.
Chipped off excess weld, slag, and spatter using hand tools.
Produce Associate
Sam's Club
01.2012 - 07.2016
Maintained inventory and practices loss prevention
Assessed client's profiles and aligned them with the best possible products and services
to meet their needs.
Described solutions to customers accurately and persuasively.
Defined and documented technical best practices.
Managed customers' expectations and experience to a high degree of customer
satisfaction.
Reviewed technical documentation and procedures.
Identified potential sales and cross-selling opportunities.
Appropriately documented all transactions and pertinent interactions.
Assisted customers with order placing.
Answered telephone calls promptly and minimized delays that could lead to abandoned
calls.
Worked closely with team members to meet or exceed all customer service requirements.
Maintained high departmental standards for quality and productivity metrics.
Retained existing clients and developed new business by extending high quality and
efficient service.
Researched, troubleshot and resolved complex problems independently.
Coordinated product orders.
Remained up-to-date on the latest technologies and solutions applicable to company
products.
Answered incoming calls from residential and small business customers.
Followed up with clients to ensure optimal customer satisfaction.
Resolved problems with malfunctioning products.
Demonstrated professionalism and courtesy with customers at all times.
Resolved
customer issues in a clear, courteous and straightforward manner.
Cashier
Sam's Club
03.2008 - 01.2012
Met and exceeded company sales and productivity goals.
Resolved customer issues in a clear, courteous and straightforward manner.
Demonstrated professionalism and courtesy with customers at all times.
Resolved problems with malfunctioning products.
Conducted research to address customer concerns.
Activated accounts for clients interested in new services.
Remained up-to-date on the latest technologies and solutions applicable to company
products.
Worked closely with team members to meet or exceed all customer service
requirements.Assisted customers with order placing.Identified potential sales and cross-
selling opportunities.
Education
High School Diploma - Speech and Communication, Sociology and Psychology
El Dorado High School
Placerville, California
2008
Metal shop
Wood shop
Computer Science -
El Dorado High School
Placerville, CA
Skills
Budgeting and finance
Project management
Self-motivated
Strong verbal communication
Conflict resolution
Team leadership
Process implementation
Staff development
Grinding machine operation
Mild steel worker
Safety-minded worker
Drill press use
Field measurements
Specializes in working with Mild Steel
Fast-learner
Shaping and cutting
Timeline
Pool Electrician
Premier Pools & Spas
11.2021 - 09.2022
Carpet Cleaning Technician
Stanley Steamer
03.2021 - 11.2021
Metal Fabricator
Fineline Metals Inc
06.2016 - 03.2020
Produce Associate
Sam's Club
01.2012 - 07.2016
Cashier
Sam's Club
03.2008 - 01.2012
High School Diploma - Speech and Communication, Sociology and Psychology