Christopher Carmiencke
Prescott Valley,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Meat Department Manager
Frys Food
Cottonwood, Arizona
03.2008 - Current
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Conducted inventories of stock and documented losses using TC52 handhelds and RF handhelds.
- Trained new employees on handling, safety and stocking procedures.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly expired goods.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Delegated tasks and duties to meat staff and clearly communicated timeframes for completion.
- Trained team members in successful strategies to meet operational and sales targets.
- Reviewed inventory levels on a daily basis and placed orders for products and merchandise for restocking purposes.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
Service Deli Clerk
Safeway
Scottsdale, AZ
10.2008 - 03.2009
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
- Offered product samples to customers, generating additional sales through taste-testing.
Stock Clerk
The Gap
Scottsdale, AZ
09.2008 - 02.2009
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Conducted inventory and restocked items throughout day.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Organized warehouse and stockroom areas
- Blocked and faced products on displays and shelves in accordance with company policy.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Stocking Clerk
Foot Locker
Prescott, AZ
06.2007 - 05.2008
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or seasonal products from shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted management team with organizing and cleaning warehouse, stockroom and store near shift close.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Changed sales floor signs to show current pricing and support product promotions.
- Greeted customers and directed to requested products.
- Placed special customer orders for custom or special order merchandise.
Education
High School Diploma -
Primavera
Arizona12.2009
Skills
- Inventory ordering
- Loss prevention strategies
- Employee training
- Schedule Management
- Staff Management
- Strategic planning
- Active Listening
- Analytical and Critical Thinking
- Attention to Detail
- Multitasking Abilities
- Self-Motivated
- Dependable and Responsible
Accomplishments
Working for Frys Food I have been sent to multiple stores to help correct departmental issues while training associates to sustain behaviors that positively affects customer perception and customer relations to the business. In my most recent location I had been sent to I had corrected behaviors that was negatively affecting sales which resulted in a twenty percent increase in revenue in the first year of being there and going into the second year we have sustained that growth plus an addition eight percent. In the process of correcting these sales our loss had decreased by half of the previous fiscal year. This meat department also spent less on labor to achieve these results while becoming more efficient due to proper training on company policies and processes. The moral of the department increased during this time due to a better understanding of what was expected and a better teamwork dynamic that existed.
Timeline
Service Deli Clerk
Safeway
10.2008 - 03.2009
Stock Clerk
The Gap
09.2008 - 02.2009
Meat Department Manager
Frys Food
03.2008 - Current
Stocking Clerk
Foot Locker
06.2007 - 05.2008
High School Diploma -
Primavera