Christopher Carreira
Seekonk,MA
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
23
23
years of professional experience
Work History
General Manager
Chace Building Supply
Foxborough, Massachusetts
07.2016 - Current
- Directed daily operations across company departments and service teams.
- Engaged customers through effective interpersonal skills, enhancing customer experience and satisfaction.
- Resolved customer issues and maintained service quality for company guests.
- Developed policies and procedures to support company standards.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Coordinated vendor relationships and purchasing to ensure optimal inventory levels and meet company needs.
- Strengthened vendor connections to improve supply chain efficiency to secure competitive pricing on supplies and materials.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
Warehouse Operations Manager
Chace Building Supply
Foxborough, Massachusetts
05.2010 - 07.2016
- Coordinated receiving, storage, and shipping operations at Chace Building Supply to ensure efficient workflow
- Supervised forklift operations and material handling processes to maintain safety and accuracy in inventory management
- Monitored inventory levels, cycle counts, and stock locations in warehouse systems
- Addressed and resolved order issues involving sales, drivers, and yard teams to enhance customer satisfaction
- Performed regular maintenance checks on equipment used in the warehouse environment including forklifts, pallet jacks.
Lumber Yard Worker
Chace Building Supply
Foxborough, Massachusetts
07.2003 - 05.2010
- Loaded lumber, plywood, and building materials for contractor orders at Chace Building Supply.
- Pulled customer orders from inventory and prepared materials for pickup.
- Assisted customers with locating framing lumber, trim, and hardware products.
- Operated forklifts and hand trucks to move heavy materials safely.
- Maintained clean yard areas and cleared debris from work zones.
Education
Bachelor of Arts - Education
Rhode Island College
Providence, RI05-2008
Skills
- Operations oversight
- Inventory control
- Vendor management
- Demand forecasting
- Purchasing
- Strategic planning
- Sales strategy
- Understanding of local building codes
- Contractor and residential customer sales
- Able to read and quote from blue prints
- Customer relationship management
- Problem resolution
- Decision making
- Conflict resolution
- Staff training and development
Timeline
General Manager
Chace Building Supply
07.2016 - Current
Warehouse Operations Manager
Chace Building Supply
05.2010 - 07.2016
Lumber Yard Worker
Chace Building Supply
07.2003 - 05.2010
Bachelor of Arts - Education
Rhode Island College