Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Carrington

Marlborough,MA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

9
9
years of professional experience

Work History

CarMax Inventory Manager

CarMax
Westborough, MA
07.2019 - Current
  • Applied customer service skills to meet the needs of company demand and customers
  • Supervised teams of 20+ employees and monitored projects to ensure progress
  • Creatively solved customer issues and provided resolutions to achieve the highest level of customer satisfaction
  • Used leadership skills to make develop the best decision on a day to day basis
  • Assisted the start up of the Photobooth for CarMax as one of the first associates in our region
  • Provided and uplifted new/current associates to retain a positive attitude and use problem solving skills to make the judgment in tough situations
  • Made suggestions, recommendations and decisions regarding the advancement, performance management, promotion or other change of Associate status
  • Point of contact for facility maintenance and general upkeep
  • Addressed Associate concerns, complaints and grievances.

Problem Solver Lead

Amazon
Boston, MA
01.2018 - 07.2019
  • Worked under pressure in a fast paced environment reaching weekly goals.
  • Identified and analyzed complex problems to develop effective solutions.
  • Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Defined and determined cause of problem to identify, prioritize and select alternatives.

Store Lead In Trainer

Sears
Marlborough, MA
03.2015 - 12.2017
  • Managed staff scheduling for optimal coverage during peak hours.
  • Assisted in hiring and training new employees.
  • Supervised team members on their assigned tasks throughout the day.
  • Dealt with customer complaints and rectified product and service issues.

Education

High school or equivalent -

laurel springs high school
08.2016

Skills

  • Inventory Management
  • Staff Management
  • Employee Retention
  • Growth Planning
  • Human Resources
  • Problem-Solving
  • Logistics Scheduling
  • Team Development

Timeline

CarMax Inventory Manager

CarMax
07.2019 - Current

Problem Solver Lead

Amazon
01.2018 - 07.2019

Store Lead In Trainer

Sears
03.2015 - 12.2017

High school or equivalent -

laurel springs high school

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Christopher Carrington