Christopher Casanova

Strengthened team collaboration through effective communication before the start of the day by early work meetings.

Effective attention to detail through work calls, and radio between office staff and team members ensuring accuracy in work details/ scheduling in the day.

Challenged my work ethic by adding more job tasks in high pace environment, and willingness to stay after scheduled hours. With this job I've learned how to communicate with coworkers more often, maintain a good pace to complete jobs throughout the day, and how to pay more close attention to detail while also staying organized.

As a service coordinator I would take phone calls from customers and get them scheduled with our service technician's. With the jobs scheduled, I would then create the routs in a way to limit back tracking so the technicians could work in a timely manner. Another responsibility I had was to schedule meetings every week with both technician's and other office staff to collect money and take inventory of what each technician had on their trucks, and give feedback to one another to keep a healthy work environment. With this job I learned how to conduct meetings with coworkers, organize routs and other things to improve efficiency, while also learning the software used by the company.

As a garage door technician my job was to meet with with potential clients and diagnose and solve the problems with the garage door in a timely manner to ensure customer satisfaction. Every other week I would try to meet with coworkers and get feedback on where I could improve and also streamline my work to go faster throughout the day. With this job I learned how to build customer relationships, problem solve, and get projects done in a timely manner.