CHRISTOPHER CASTILLO
ARLINGTON
Summary
Warehouse professional specializing in food safety management and team leadership. Developed training programs and implemented corrective actions that enhanced operational efficiency and ensured compliance with industry standards. Focused on fostering a cohesive team environment while driving successful safety and quality outcomes.
Overview
11
11
years of professional experience
Work History
FSQA lead
Brakebush Irving
Irving
11.2025 - Current
- Conducted regular inspections of production areas, identifying compliance gaps and ensuring adherence to food safety standards.
- Ensured compliance with food safety regulations and standards.
- Supervised food safety and quality assurance processes in manufacturing environments.
- Implemented corrective actions that resolved non-compliance findings, enhancing overall quality assurance processes.
- Monitored and evaluated product quality throughout the production process.
- Inspected raw materials, in-process products, finished goods, and packaging components for conformance to established specifications.
- Conducted internal audits of the FSQA program to ensure compliance with company policies and regulatory requirements.
- Collaborated with cross-functional teams to address quality issues promptly.
- Coordinated with other departments such as Production, Manufacturing, R&D, Engineering and Maintenance regarding food safety matters.
- Developed training programs for staff on food safety regulations and best practices.
- Reviewed documents such as HACCP plans, SOPs, SSOPs, COAs, to ensure accuracy prior to distribution.
- Performed root cause analysis on nonconforming products, determining corrective actions that improved product quality.
- Performed pre-sanitation and pre-op checks to meet USDA standards, ensuring all PPE guidelines were followed.
FOOD SAFETY AND QUALITY MANAGER
Qualpac
Grand Prairie
08.2025 - 10.2025
- Conducted root cause analyses, leading to the development of actionable plans for food safety compliance.
- Managed food defense protocols, ensuring compliance with CGMP and quality regulations.
- Implemented corrective actions that significantly improved operational efficiency.
- Engaged staff in safety training, enhancing workplace safety and minimizing incident rates.
- Promoted proactive safety culture by leading accident investigations and facilitating training.
PRODUCTION LEAD (FULL-TIME)
Hellofresh
Irving
05.2022 - 08.2025
- Directed team to maintain 450 kph, optimizing workflow and enhancing operational effectiveness.
- Oversaw daily operations ensuring compliance with safety protocols, significantly reducing incident rates.
- Assessed workflow processes to identify inefficiencies, streamlining operations for improved output.
- Implemented cross-training initiatives to foster teamwork and increase flexibility across shifts.
- Developed training modules that accelerated integration and productivity for new hires.
- Enhanced communication channels between managers and staff, fostering a cooperative atmosphere.
- Partnered with management to refine processes, boosting productivity and enhancing team morale.
- Performed root cause analysis for identified issues, tracked progress and reported results.
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
- Developed test cases based on user stories and requirements documents and ensured they are up-to-date at all times.
WAREHOUSE ASSOCIATE (TEMP)
Hellofresh
Irving
12.2021 - 05.2022
- Operated warehouse equipment to efficiently move and organize inventory.
- Maintained accurate stock levels through regular cycle counts and inventory checks.
- Collaborated with team members to achieve timely order fulfillment and efficient shipment processing.
- Implemented safety protocols to create a secure working environment for all staff.
- Trained new associates on standard operating procedures and warehouse best practices.
- Coordinated with management to streamline workflow and enhance operational efficiency.
- Monitored product quality during receiving and storage processes to prevent damage.
- Assisted in developing inventory management strategies that enhanced organization and accessibility.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe a safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
WAREHOUSE ASSOCIATE
Chewy
Dallas
08.2021 - 12.2021
- Completed daily picking orders
- Help managers with special projects
- Drive equipment's, handle communication throughout the team
WAREHOUSE ASSOCIATE
Richemont North America
Grand Prairie
01.2016 - 08.2020
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Operated RF scanners to track merchandise and verify contents of containers.
- Managed food defense protocols, ensuring adherence to cGMP and quality standards.
- Trained staff on safety policies, reducing incidents and enhancing workplace safety.
- Conducted root cause analysis, implementing corrective actions for operational efficiency.
- Conducted root cause analyses to identify food safety issues, resulting in the development of effective corrective action plans and enhanced compliance.
- Promoted a culture of safety by actively engaging staff in safety training and accident investigations, reinforcing the importance of workplace safety.
- Directed team to sustain 450 KPH, optimizing workflow and boosting operational efficiency.
- Partnered with management to refine processes, improving productivity and team morale.
- Enhanced communication channels between managers and staff, nurturing a cooperative atmosphere.
- Fostered a collaborative environment by mentoring new associates, leading to noticeable improvements in team cohesion and morale.
- Evaluated operational processes to identify bottlenecks, implementing solutions that resulted in measurable improvements in output.
- Oversaw daily operations, ensuring compliance with safety protocols and quality standards, thereby reducing incident rates significantly.
- Developed training modules for staff that improved onboarding efficiency, resulting in faster integration and productivity for new hires.
- Implemented cross-training initiatives, fostering teamwork and resulting in improved flexibility and productivity across shifts.
- Assessed workflow processes to identify inefficiencies, successfully streamlining operations and achieving noticeable gains in output.
- Efficiently managed daily tasks, ensuring smooth warehouse operations and timely replenishments.
INSURANCE VERIFICATION
Physician Synergy Group
Irving
08.2015 - 01.2016
- Completed and filed financial documentation for accounting purposes.
- Contacted hospitals to confirm patient's medical histories and prevent inaccurate diagnoses and treatments.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
Education
ASSOCIATE OF ARTS -
Tarrant County College District
Fort Worth, TX01-2019
HIGH SCHOOL DIPLOMA -
Mansfield Frontier High School
Mansfield, TX01-2015
Skills
- HACCP compliance
- Food safety
- Quality Assurance
- Safety compliance
- Compliance Management
- Standard operating procedures
- Technical documentation
- Team leadership
- Corrective actions
- Internal auditing
- Statistical analysis
- Operational Efficiency
- Process Improvement
- Product Identification
- Workflow documentation
- Organization
- Team leadership
- Supervision
- Training development
- Analytical and critical thinking
- Problem solving
- Attention to detail
- Personal protective equipment
- Root cause
- Analytical and critical thinking
References
- David Flores, Qualpac, (817)489-8556
- Tran, Hellofresh, (319)610-8988
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
FSQA lead
Brakebush Irving
11.2025 - Current
FOOD SAFETY AND QUALITY MANAGER
Qualpac
08.2025 - 10.2025
PRODUCTION LEAD (FULL-TIME)
Hellofresh
05.2022 - 08.2025
WAREHOUSE ASSOCIATE (TEMP)
Hellofresh
12.2021 - 05.2022
WAREHOUSE ASSOCIATE
Chewy
08.2021 - 12.2021
WAREHOUSE ASSOCIATE
Richemont North America
01.2016 - 08.2020
INSURANCE VERIFICATION
Physician Synergy Group
08.2015 - 01.2016
ASSOCIATE OF ARTS -
Tarrant County College District
HIGH SCHOOL DIPLOMA -
Mansfield Frontier High School