Christopher Castle
Presque Isle,Maine
Summary
Organized service technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Technician
Whiteley W Vernon Plbg Htg
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Flooring Specialist
Lowes Home Improvment
12.2023 - Current
- selling flooring [tile, hardwood, vinyl, laminate, carpet, and more]
- explaining to customers the difference and benefits in each type of flooring
- going over all different materials and whats best for the job
- setting up quotes and selling the quote
- selling and finalizing the sale
- having power equipment to pick orders for delivery
- setting up a contact for measurements and scheduling
Education
High School Diploma -
Cape Cod RegionalTechnical High School
Harwich, MASkills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Work with Minimal Supervision
- Valid Driver's License
- Punctual and Reliable
- Mechanical abilities
- Customer Service
- Trained by Lennox, Mitsubishi, Kohler, Fujitsu and more
Certification
EPA Universal certification
Mitsubishi certification
Lennox certification
kohler ceritfication
ecoer course
Timeline
Flooring Specialist
Lowes Home Improvment
12.2023 - Current
Service Technician
Whiteley W Vernon Plbg Htg
High School Diploma -
Cape Cod RegionalTechnical High School
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