CHRISTOPHER CHAVEZ
Huntsville,AL
Summary
Customer-focused jewelry professional with jeweler-apprentice and entrepreneurial experience supporting repair intake, jewelry inspection, cleaning, custom orders, and personalized sales. Skilled in fine-jewelry product discussions, relationship-based selling, merchandising, and high-volume customer care. Known for listening closely, communicating clearly, and maintaining careful attention to each customer's specifications and budget.
Overview
5
5
years of professional experience
Work History
Owner & Jewelry Sales Consultant
C3 the Jeweler
04.2025 - Current
- Consult with clients to understand style, budget, fit, and customization needs; recommend appropriate jewelry options and guide purchase decisions.
- Discuss gold karats, natural and lab-grown diamonds, moissanite, pricing, care, and customization options in clear, customer-friendly language.
- Manage custom grillz and jewelry orders from consultation and measurements through vendor coordination, payment collection, delivery, and follow-up.
Marketing & Merchandise Associate
Huntsville City Football Club
Huntsville, AL
06.2023 - 12.2025
- Assist fans with merchandise selections, provide product recommendations, and create a welcoming retail experience during high-volume professional sporting events.
- Operate iPad-based POS systems and card readers, process customer transactions accurately, and troubleshoot payment technology when needed.
- Count and organize inventory, tag merchandise, maintain polished displays, customize products, and share customer feedback and merchandise ideas.
Jeweler Apprentice
Gilbert's Jewelers & Gifts
Belle Glade, FL
05.2024 - 08.2025
- Supported experienced jewelers by preparing pieces and tools for service, cleaning and polishing jewelry, and inspecting items for loose stones, worn prongs, damaged clasps, and other repair needs.
- Assisted with repair intake by documenting each item's condition, customer requests, measurements, and service details while keeping work orders organized and secure.
- Helped maintain showcases and inventory, handled jewelry carefully, and assisted customers with product questions, care guidance, pickups, and follow-up communication.
Customer Service Associate / Pharmacy Support
Walgreens
Huntsville, AL
01.2022 - 04.2024
- Established rapport with customers, addressed product inquiries, resolved concerns, and facilitated purchases, returns, refunds, exchanges, and online pickup orders.
- Maintained accurate customer information and supported merchandising, inventory, stocking, and store presentation while balancing multiple priorities.
- Supported customers with product inquiries and service issues while ensuring timely resolution.
- Managed inventory levels and organized merchandise displays to enhance shopping experience.
Education
Bachelor’s Degree - Sports Management
Alabama A&M University
Huntsville, AL12-2026
Skills
- Jewelry Consultation
- Repair Intake & Inspection
- Cleaning & Polishing
- Custom Orders
- Gold, Diamond & Moissanite Knowledge
- Client Relationships
- Needs-Based Selling
- Luxury Customer Service
- POS & Payments
- Inventory & Merchandising
Timeline
Owner & Jewelry Sales Consultant
C3 the Jeweler
04.2025 - Current
Jeweler Apprentice
Gilbert's Jewelers & Gifts
05.2024 - 08.2025
Marketing & Merchandise Associate
Huntsville City Football Club
06.2023 - 12.2025
Customer Service Associate / Pharmacy Support
Walgreens
01.2022 - 04.2024
Bachelor’s Degree - Sports Management
Alabama A&M University