Experienced Service Advisor with expertise in blueprint interpretation, team leadership, and effective inventory management, ensuring safety and performance excellence in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Advisor
Love's Travel Stops & Country Stores
04.2024 - Current
Prepared invoices for services rendered and collected payments from customers for in-shop and roadside services.
Conducted monthly inventory audits to maintain accurate stock levels. Managed shop throughput, optimizing operational efficiency.
Analyzed thirteen-week reports, PNLs, and weekly flash reports for performance insights.
Ensured that technicians performed DVIRs and daily safety inspections of service trucks.
Diesel Technician/Mechanic
Love's Travel Stops & Country Stores
Comfort, TX
08.2022 - 04.2024
Executed DOT, Mid Trip, and PMI inspections to ensure compliance with regulations.
Performed tire repairs and balancing exclusively in-shop to maintain safety standards.
Conducted oil changes and preventative maintenance to optimize vehicle performance.
Performed some light mechanical repairs to support overall operational efficiency.
Trained diesel apprentices, enhancing skill development and knowledge transfer.
Lead Panel Shop Technician
Connexa Energy
Comfort, TX
09.2019 - 04.2021
Interpreted mechanical drawings and electrical diagrams for accurate assembly and troubleshooting.
Troubleshot electrical systems and panels, providing on-site diagnosis and repairs as needed.
Conducted quality control and bench top supply tests to ensure system reliability.
Received materials from inventory to support production processes. Assembled solar panels, control panels, solar skids, and power distribution racks efficiently.
Panel Shop Supervisor
Connexa Energy LLC
Comfort , TX
10.2018 - 09.2019
Coordinated with quality control to verify functionality of systems prior to disbursement.
Troubleshot and wired system panels, traveling as needed for diagnostics and repairs.
Enforced safety policies and procedures to maintain a secure work environment.
Issued and closed work travelers, sales order pick tickets, and work order pick tickets.
Developed new production procedures, managed inventory, and personnel to enhance operational efficiency.
Education
Bachelor of Applied Technology - Operations Management
Palo Alto College
San Antonio, TX
06-2027
Associate of Arts - Business
Palo Alto College
San Antonio, TX
12-2025
High School Diploma -
Comfort High School
Comfort, TX
06-2017
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Certification
EPA 609 Certification, Present
ASE-T4 Medium/Heavy Duty Brakes, Present
ASE-T8 Medium/Heavy Duty PMI, Present
Driver's License, Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Advisor
Love's Travel Stops & Country Stores
04.2024 - Current
Diesel Technician/Mechanic
Love's Travel Stops & Country Stores
08.2022 - 04.2024
Lead Panel Shop Technician
Connexa Energy
09.2019 - 04.2021
Panel Shop Supervisor
Connexa Energy LLC
10.2018 - 09.2019
Bachelor of Applied Technology - Operations Management
Palo Alto College
Associate of Arts - Business
Palo Alto College
High School Diploma -
Comfort High School
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