Christopher Cianchetta
Chester,MD
Summary
- Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
- Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Dependable, fast learner, creative and ingenious with an outgoing and friendly demeanor.
Overview
21
21
years of professional experience
Work History
General Manager
Royal Farms
2020.09 - 2020.03
- Responsible for scheduling, ordering, inventory, deposits, and enforcing corporate policies.
General Manager
Red Eyes Dock Bar 2.0
2019.05 - 2019.10
- Responsible for staffing, implementing policies, overseeing bar staff, bookkeeping, and problem-solving staff and customer issues.
Web Design Sub Contractor
Temple of Amada (ToA)
2017.04 - 2018.04
- Designed and implemented a website for energy healing education and advertising, set up web-based sales and appointment booking, and taught the business owner how to maintain the site.
Telecoms/Networking Technician
Sunrise Solutions Inc.
2017.02 - 2018.04
- Provided end to end support on telecommunications and network issues, managed help desk service, and worked as a remote/on-site technician.
Assistant General Manager/Bar Manager
Jetty Dock Bar & Grill
2005.05 - 2017.11
- Developed service standards, handled hiring and termination, created specialty drink recipes, designed restaurant layout and POS system, served as Onsite IT Technician.
Infantry Soldier and TOW Gunner
Army National Guard
1999.08 - 2005.08
- Enlisted six years in the Army National Guard; two homeland security tours in Washington DC and Alabama; security clearance with emergency operations experience; Fire Team Leader and Vehicle Commander.
Education
Bachelor of Science - Network Security
University of Maryland Global Campus
College Park, MD05.2016
Skills
- Demonstrates great teamwork and intuition
- Outstanding ability to multitask
- Great leader and extremely insightful
- Leadership and team building
- Problem Resolution
- Operations Management
Bartending Experience
- Jetty Dock Bar, Grasonville, MD, 05/01/05 - 11/01/17
- Knoxie's Table, Stevensville, MD, 11/01/17 - 06/01/18 & 03/14/20 - 05/01/24
- Annapolis Yacht Club, Annapolis, MD, 05/01/18 - 02/01/19
- Crump's Landing, Homosassa, FL, 02/01/19 - 05/01/19
- Frix's Fire Grill, Chester, MD, 10/01/19 03/20/23
- Libby's, Stevensville, MD, 03/20/23 - Current
Professional Development
- AA Liberal Arts, Chesapeake College
- AA Information Assurance, Anne Arundel Community College
- Phi Theta Kappa member & National Society of Leadership and Success
Timeline
General Manager
Royal Farms
2020.09 - 2020.03
General Manager
Red Eyes Dock Bar 2.0
2019.05 - 2019.10
Web Design Sub Contractor
Temple of Amada (ToA)
2017.04 - 2018.04
Telecoms/Networking Technician
Sunrise Solutions Inc.
2017.02 - 2018.04
Assistant General Manager/Bar Manager
Jetty Dock Bar & Grill
2005.05 - 2017.11
Infantry Soldier and TOW Gunner
Army National Guard
1999.08 - 2005.08
Bachelor of Science - Network Security
University of Maryland Global Campus
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