CHRISTOPHER CIAVATTA
Neptune,NJ
Summary
I am an E-Commerce/Launch Coordinator with a Passion for Data Analysis hoping to leverage my online course in data analytics, I am adept at interpreting and utilizing data-driven insights to drive business improvement. Experienced in project management, I have successfully coordinated product launches and streamlined operational processes. Seeking a new role in data analysis to apply my skills and contribute to data-driven decision-making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
E-Commerce/Launch Coordinator
FOCO
02.2023 - Current
- Assist the ECOM Operations team on planning product launch and make sure timelines are met.
- Organize and upload product images on all 3 websites and Amazon Vendor Central while ensuring the product images uploaded are per the channels and sites required standards.
- Launch/publish products once all final approved product images are loaded, HTML/AD copies are gathered.
- Keep a clear tracker of all product launches.
- Communicate and work closely with photography team, web design team, and marketing team to ensure all groups have everything needed on product launch and expectations.
- Coordinate samples with photography team to make sure all necessary products have images and marketing assets.
- Analyze the data regarding product sales and make suggestions for future items.
- Use data visualization tools to show data findings that will be used to make future decisions.
Corporate Sales Executive
JERSEY SHORE BLUECLAWS
05.2022 - 01.2023
- Developed, implementend, and promoted new and current group theme nights targeted at specific audiences.
- Participated in account services such as deposit collection and final payment follow up, coordination with food & beverage department on menu selection for hospitality groups, pre and post-game follow up with group leader and more.
- Monitored account lists; maintains account records through data entry into the CRM software and ticketing system.
- Made 70+ calls per day to households, local businesses, non-profit organizations, and other specific groups to inform and sell a variety of BlueClaws group outings and membership packages.
- Worked collectively with sales team to achieve team sales goals.
- Assisted with ticket operations during gameday to ensure quality fan experience.
Merchandise Operations Leader
PETCO
07.2021 - 05.2022
- Executed weekly corporate campaigns to promote ongoing sales through the use of displays and altering of product layout.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Managed store inventory systems to ensure product availability and appropriate stocking levels.
- Ensured sales promotions and product pricing are aligned with corporate initiatives and requirements.
Merchandiser
SCOTTS MIRACLE-GRO
03.2021 - 07.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
Bartender’s Assistant
HEADLINER RESTAURANT
07.2020 - 12.2020
- Assisted Bartenders by anticipating needs and stocking supplies accordingly
- Monitored customers to ensure compliance with COVID-19 regulations, and diplomatically made corrections when needed.
Catering Assistant/Other
MOGO RESTAURANT
05.2016 - 07.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
Education
Associate Degree - General Education
Brookdale Community College
Lincroft, NJBachelor of Science - Global Business Management
University of South Florida
Tampa, FL08.2020
Skills
- Problem Solving
- Tableau Data Analysis
- Time Management
- Interpersonal Skills
- Document Control
- Customer Service
- Project Support
- Staff Management
- Best Practice Implementation
- Google Docs
- Data Entry
- Data Analysis
- Beginner SQL
- Microsoft Suite
Certification
- Foundations: Data, Data, Everywhere, Google, January 2024
- Ask Questions to Make Data-Driven Decisions, Google, February 2024
- Prepare Data for Exploration, Google, May 2024
Timeline
E-Commerce/Launch Coordinator
FOCO
02.2023 - Current
Corporate Sales Executive
JERSEY SHORE BLUECLAWS
05.2022 - 01.2023
Merchandise Operations Leader
PETCO
07.2021 - 05.2022
Merchandiser
SCOTTS MIRACLE-GRO
03.2021 - 07.2021
Bartender’s Assistant
HEADLINER RESTAURANT
07.2020 - 12.2020
Catering Assistant/Other
MOGO RESTAURANT
05.2016 - 07.2020
Associate Degree - General Education
Brookdale Community College
Bachelor of Science - Global Business Management
University of South Florida