Summary
Overview
Work History
Education
Skills
Websites
Clubs And Organizations
Competencies
Timeline
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Elease Henry

Mount Vernon,NY

Summary

Innovative E-commerce specialist with a proven track record in boosting website traffic, enhancing the online shopping experience and customer retention. Proficient in devising and executing impactful promotional campaigns, optimizing SEO strategies, and orchestrating seamless inventory management. Consistently achieved remarkable improvements in website performance metrics, vendor relations, and overall customer satisfaction.

Overview

10
10
years of professional experience

Work History

E-Commerce Coordinator

Dana-Co LLC
New York, NY
05.2022 - Current

Revitalize and manage two dynamic Shopify stores, driving substantial Sales and Revenue by meticulously tailoring existing templates to exceed brand benchmarks.

  • Drive product launches by ensuring relevant assets, item titles, and descriptions are in tune with market conditions and competition.
  • Implement site updates and homepage contents for desktop and mobile for all assigned websites, ensuring visual appeal and accuracy.
  • Collaborate cross-functionally with marketing team to streamline site content and marketing strategies, driving boosted conversion rates.
  • Spearhead backend organization by executing digital merchandising strategies for continuous engagement and revenue growth of 43% compared to LY.
  • Create regular reports and dashboards to track key performance indicators (KPIs) and provide insights to management.
  • Create UTM parameters to track social media success and marketing campaigns.
  • Implement SEO updates according to agency recommendations.

Contractor

Career Group Companies
New York, NY
09.2021 - 04.2022

I partnered with Career Group Companies, offering my E-Commerce and Customer service skills as a contractor to strategically drive E-Commerce success, resulting in tangible enhancements and revenue growth.

Tiffany & Co. - E-Commerce Specialist

  • Created website contents, including PDP pages and blog posts, resulting in 20% increase in website engagement and 15% increase in organic search traffic.
  • Monitored and reported changes in website traffic or increases in sales.
  • Implemented cross-sell product page strategies, contributing significantly to revenue growth and exceeding KPIs consistently.
  • Led establishment and execution of strategic roadmaps, taking ownership of their seamless implementation for continuous success.

Sales Associate

Nordstrom
White Plains, NY
02.2014 - 01.2020

Played an integral role in fostering substantial sales growth, leveraging a proactive and customer-centric approach to consistently exceed expectations.

  • Played a pivotal role in fostering a notable 9.3% sales growth and consistently surpassed sales targets by an average of 17% quarterly.
  • Developed and cultivated arobust client book, resulting in a remarkable 60% increase in consistent sales volume.
  • Established effective vendor communication channels, ensuring timely collection of markdowns and Return to Vendor (RTV) items, reducing inventory management time by an impressive 20%.

Education

Bachelor of Science - International Trade & Marketing

Fashion Institute of Technology
New York, New York
06.2020

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
New York, New York
12.2018

Skills

  • E-Commerce Management
  • Email Marketing
  • Digital Marketing
  • SEO Implementation
  • Shopify Plus
  • Digital Merchandising
  • Retail Sales
  • Problem Solving
  • Performance Analysis & Reporting
  • Organizational & Interpersonal
  • Written & Verbal Communication

Clubs And Organizations

FIT Merchandising Society

Attended weekly meetings and listen to key industry speakers.

Participated in fundraising and volunteering events.

Organized volunteer projects with upwards of 50 volunteers per event.

Competencies

  • Microsoft Office Suite (Outlook, Word, Excel, Powerpoint, Access,)
  • Adobe (Photoshop, Illustrator)
  • Shopify Plus
  • Big Commerce
  • Klayvio
  • Rebuy
  • Google Drive (Docs, Sheets, Slides, Forms)
  • Email (Mail Merge, Filters, Folders, Rules)
  • Social Media (Facebook, twitter, Instagram, Youtube, Linkedin, Pinterest)

Timeline

E-Commerce Coordinator

Dana-Co LLC
05.2022 - Current

Contractor

Career Group Companies
09.2021 - 04.2022

Sales Associate

Nordstrom
02.2014 - 01.2020

Bachelor of Science - International Trade & Marketing

Fashion Institute of Technology

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology