Christopher Colangelo

Managed budgets of over $100M in revenue while delivering 20%+ in ebitdam, day to day operations of over 400+ employees, and compliance for the entire Business Unit(FLL, PBI, MCO(2), TPA, JAX, MSY, MEM, DFW(2), SAT, CVG, CMH, and IND ensuring fiscal responsibility and accountability.

• Spearheaded key initiatives to improve customer service through process improvements utilizing lean manufacturing tool kit
• Implemented data-driven decision-making practices to guide business strategy and direction for all locations.
• Collaborated with senior leadership to align organizational goals with unit specific goal to provide competitive advantages in each market.
• Championed quality assurance initiatives leading to enhanced customer service, regulatory compliance, employee injury reductions, and customer audit scores.
• Directed talent management efforts including recruiting, training, mentoring, and developing high-performing teams.
• Provided guidance as subject matter expert in various interdepartmental projects to drive successful outcomes and demonstrate Business Unit's value within the organization.
• Enhanced Business Unit performance by streamlining processes and implementing efficiency improvements.
• Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.

• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Managed the largest volume catering unit globally with over 852 scheduled departures per day.
• Managed budget of over $120M in revenue annually, employee population of 1400+, unit training, unit schedules, and all facets of customer service.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies while partnering with customer to do so jointly.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.

• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.