CHRISTOPHER COLE
Systems Administrator
Sudbury,MA
Summary
Over 25 years of exposure providing systems and network design, installation, maintenance, documentation, and health monitoring. Maintained cloud technology for a spectrum of multithreaded computing environments, from small companies to enterprise level and government. Analytics and skillset were enhanced from various, popular program applications, ticketing software, troubleshooting, solving issues, and serving end user(s).
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Specialist
TDMK Digital/Hanscom AFB
02.2020 - 09.2021
- Site project to upgrade government building's LAN &, Wireless Network
- Upgrade 29 Access Points from Cisco Aironet to Cisco Meraki Cloud
- Upgrade all Cisco 2960 Access/Distribution Switches to Meraki Switches
- Add Meraki Firewall and configure for failover/load balancing with 2 ISPs
- Configure VLAN on switches for both Desktop, Printing, and VOIP
- Installed and Networked Conference Rooms
IT Systems Engineer
Cygilant
07.2019 - 09.2019
- Assisted with security audits and investigation and resolution of internal system and client related incidents
- Assisted in the development, implementation and testing of backup and business continuity procedures
- Delivered AWS, Virtual IT systems and services to support business objectives
- Provided management of AWS servers, user/group security, networks and client access services
- Supported services for internal infrastructure (SANS, virtual servers, operating systems, storage, middleware products)
- Managed Network services such TCP/IP network equipment and software, email, directories, firewalls, DNS, etc.
Systems/Network Administrator
Plexus Management Group
10.2017 - 03.2019
- Administered and Managed Exchange 5.5, AD, DNS, DHCP, Groups and Policies for 3 sites
- Provided support for all client side, desk top issues, including application, print, and VPN Support for all departments, including software migration and VOIP migration and LAN/WAN management
- Monitor and troubleshoot network issues including firewall, routers, switches, VPN and wireless connections for 75 users and 25 Windows 2008R2, 2012R2, and 2016 servers in 3 locations
- Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan
- Responsible for onboarding and offboarding
- Responsible for Storage Space, Backup/Restore, Equipment Purchase, Disaster Recovery, 24/7 down site/network/server/internet support, Infrastructure Documenting/Auditing, and Badge Access
Network Administrator/Engineer
Highpoint Solutions
07.2016 - 08.2017
- Site project to upgrade network equipment within 5 IDFs and MDF (3 Floors)
- Upgrade 40 Access Points from Cisco Aironet to Cisco Meraki Cloud
- Upgrade all Cisco 2960 Access/Distribution Switches to Meraki Switches
- Add Meraki Firewall and configure for failover/load balancing with 2 ISPs
- Configure VLAN on switches for both Desktop, Printing, and VOIP
- Administer Meraki Cloud, Document AP location, Diagram Network Layout
Systems Engineer/Administrator
TCG Network Services
09.2004 - 03.2016
- Completed client site survey of network and assess IT business requirements, develop and present solutions
- Managed Active Directory/DC/DNS/DHCP Windows 2003/2008/2008R2 to Windows 2012R2
- Migrated and Administered On-Premise Exchange Servers to O365 Cloud
- Diagnosed and solved Network, Server, and Desktop issues for multiple client needs
- Managed configurations for servers, switches, routers (Cisco, Meraki, HP, SonicWall)
- Microsoft Windows Server and Exchange Server administration and management
- Microsoft Windows desktop OS troubleshooting, administration, and management
- VMware support and installation
Education
MA - Management Information Systems
Northeastern University
1994
MA - Computer/Business Systems
Computer Learning Center
1989
Skills
- Active Directory (2016, 2012R2, 2008R2, 2008)
- VMware (vCenter, vSphere, Esxi 65, 60, 55)
- DNS, DHCP, AD, LDAP, IPAM
- Router/Firewall (Cisco, SonicWall, FortiGate)
- Cloud AD Okta, Azure, O365 (SharePoint, Exchange)
- AWS (S3, IAM, VPC, Billing)
- Cyber Security (Socvue, AlienVault, Qualys, Rapid7)
- ServiceNow, ConnectWise, Zendesk
- Switches (HP, Netgear, Cisco, Meraki)
- Video Conf (Zoom, Webex, Skype, Teams, GoTo)
- Wireless (Cisco, Fortiwap, Meraki, Ajuba)
- SAN/NAS (EMC, Dell, HP)
- VOIP (Fuze, Shortel, Vonage)
- Data Center (IDF, MDF, Rack, Provision)
- Disaster Recovery Plan (Documentation and Auditing)
- Monitoring (SNMP, SolarWinds, Wireshark)
Certification
Microsoft Certified Systems Engineer
Timeline
IT Specialist
TDMK Digital/Hanscom AFB
02.2020 - 09.2021
IT Systems Engineer
Cygilant
07.2019 - 09.2019
Systems/Network Administrator
Plexus Management Group
10.2017 - 03.2019
Network Administrator/Engineer
Highpoint Solutions
07.2016 - 08.2017
Systems Engineer/Administrator
TCG Network Services
09.2004 - 03.2016
MA - Management Information Systems
Northeastern University
MA - Computer/Business Systems
Computer Learning Center
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