Christopher Cook
Choctaw,Oklahoma
Summary
Highly organized, efficient and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Military Liaison Supervisor
US Air Force
Oklahoma City, OK
10.2020 - 03.2024
- Established effective communication channels between 6 Federal departments by organizing and facilitating cross-functional meetings.
- Managed 3 Applicant Tracking Systems for quality data control and effective tracking/scheduling.
- Streamlined information flow for increased efficiency by implementing centralized training document creating continuity for over 200 recruiters.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
- Served as primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Classifications Counselor
US Air Force
San Antonio, TX
10.2018 - 10.2020
- Improved client job placement rates by 100% developing and implementing tailored counseling strategies replacing outdated systems.
- Enhanced client satisfaction through personalized career guidance based on individual needs and organizational goals filling over 100 critical positions .
- Conducted comprehensive assessments of 2,000 plus new hires '' skills, experience, and aptitudes for effective career planning.
- Revamped case management system that streamlined workflow and improved service delivery outcomes to address changes in processes.
- Led weekly group sessions designed to build essential soft skills such as communication, teamwork, and problem-solving for increased workplace success.
Military Liaison Supervisor
US Air Force
Jackson, MS
10.2014 - 10.2018
- Collected, arranged, and input information into 3 Applicant tracking system.
- Developed and updated tracking spreadsheets for process monitoring and reporting of over 1,500 applicants.
- Educated 93 recruiters on organizational mission and goals to help employees achieve higher success rate.
- Developed effective improvement plans in alignment with regulation for all scheduling request enhancing applicant acceptance rate, leading organization to 107% of their target goal.
- Conducted daily, weekly, and monthly reviews of applicant folders resulting in zero erroneous onboards.
Air Craft Services Supervisor
US Air Force
Jacksonville, AR
09.2008 - 10.2014
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Technical Recruiter
US Air Force
Des Moines, IA
05.2006 - 09.2008
- Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
- Reduced time-to-hire by developing targeted job advertisements and leveraging social media platforms for wider reach.
- Enhanced company reputation as an employer of choice through proactive networking at industry events and online forums.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with HR leadership regarding candidate salary determinations.
Education
Associate of Arts - Management
American Public University System
Charles Town, WV10.2020
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Montgomery, AL05.2014
Associate of Applied Science - Transportation Management
Community College of The Air Force
Montgomery, AL04.2014
Skills
- Technical knowledge
- Representative experience
- Assessment capabilities
- Mediation skills
- Time Management
- Teamwork and Collaboration
- Effective Communication
- Data Analysis
- Multitasking Abilities
- Cross-functional communications
- Issue Resolution
- Task Prioritization
Certification
- Sales, Professional Selling Skills (PSS) - 2008
Timeline
Military Liaison Supervisor
US Air Force
10.2020 - 03.2024
Classifications Counselor
US Air Force
10.2018 - 10.2020
Military Liaison Supervisor
US Air Force
10.2014 - 10.2018
Air Craft Services Supervisor
US Air Force
09.2008 - 10.2014
Technical Recruiter
US Air Force
05.2006 - 09.2008
Associate of Arts - Management
American Public University System
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Associate of Applied Science - Transportation Management
Community College of The Air Force