Christopher Cookson
Burkburnett,TX
Summary
Proven achiever with extensive experience in plant troubleshooting and fostering teamwork, demonstrated at P&G - Tambrands where I played a key role in enhancing equipment efficiency and team morale.
Excelled in customer service and sales, achieving significant production goals and winning the Presidents Council Award for exceptional sales performance at First Family Insurance.
Overview
8
8
years of professional experience
Work History
Plant Technician
P&G - Tambrands
06.2022 - Current
- Performed thorough root cause analyses on mechanical failures to implement corrective measures that prevented future occurrences.
- Enhanced team morale and performance by fostering a supportive work environment that valued collaboration, open communication, and professional growth.
- Ensured safety compliance throughout the facility by adhering to industry standards and conducting thorough audits.
- Maximized equipment lifespan through routine maintenance, proper lubrication, and timely repairs.
- Reduced downtime for plant machinery by conducting regular inspections and addressing issues proactively.
- Played an integral role in achieving production goals by ensuring all equipment functioned at peak performance levels consistently.
- Promoted 3 times in 2 years based on knowledge and capability.
Delivery Driver
American Tire Distributors
06.2020 - 06.2022
- Delivered automotive goods to customer doorsteps and businesses.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Insurance Agent
First Family Insurance
05.2018 - 06.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Won the Presidents Council Award for selling over $500,000 worth of insurance premiums in one year.
Assistant Manager, Customer Service
Olympia Sports Inc.
06.2016 - 05.2018
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Assisted in the hiring process, making recommendations for suitable candidates and conducting interviews as needed.
- Oversaw the onboarding process for new employees, providing comprehensive training materials and guidance throughout their initial weeks on the job.
Education
No Degree - Business Administration
University of Southern Maine
Portland, MEHigh School Diploma -
Brunswick High School
Brunswick, MESkills
- Plant Troubleshooting
- Lockout and tagout procedures
- Safety Procedures
- Documentation skills
- Troubleshooting skills
- Equipment maintenance and repair
- Positive Attitude
- Valid Driver's License
- Teamwork and Collaboration
- Professionalism and Ethics
- Quotes and sales
- Customer Service
Timeline
Plant Technician
P&G - Tambrands
06.2022 - Current
Delivery Driver
American Tire Distributors
06.2020 - 06.2022
Insurance Agent
First Family Insurance
05.2018 - 06.2020
Assistant Manager, Customer Service
Olympia Sports Inc.
06.2016 - 05.2018
No Degree - Business Administration
University of Southern Maine
High School Diploma -
Brunswick High School
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