Christopher Cooper
Lenoir City,TN
Summary
Dedicated security professional with extensive experience in site supervision, officer management, scheduling, and client relations. Proven ability to lead teams, enforce security protocols, and maintain high operational standards. Adept at fostering positive relationships with clients and ensuring seamless security operations across multiple sites.
Overview
18
18
years of professional experience
Work History
Site Supervisor
Securitas
02.2024 - Current
- Promoted to Site Supervisor for TYS1 Guard Houses, managing a team of five officers
- Handled scheduling, billing, disciplinary actions, and officer support for the site
- Led the TYS5 Guard House startup, overseeing 10 officers while maintaining responsibilities at TYS1
- Worked directly with clients via internal communications and in-person meetings to enhance service performance
- Assisted with covering account management shifts for TYS1, TYS5, and STN1
- Trained in onboarding new officers, utilizing Specter systems, and strengthening client relationships
Security Officer
GardaWorld
08.2023 - 02.2024
- Assigned to TYS1, gaining expertise in Amazon’s security policies and procedures
- Trained in screening procedures and safety protocols for a large-scale sorting center
Field Supervisor
Walden Security
04.2018 - 10.2018
- Supervised security officers across multiple Tennessee sites, ensuring compliance with client requirements
- Supplied officers with essential equipment and resources
- Assisted with scheduling and shift coverage for various locations
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Security Supervisor
Executive Protective Group
01.2007 - 02.2011
- Managed scheduling and officer recruitment to maintain operational efficiency
- Conducted daily uniform inspections to uphold professional standards
- Led monthly officer firearm qualifications and developed training regimens
- Held regular client meetings to address security concerns and service improvements
- Prepared incident reports and ensured proper documentation of security-related events
- Supervised team of 5 security personnel during shift.
Education
High School Diploma -
Wind Field
Winfield, WV2002
Skills
- Leadership & Supervision
- Scheduling & Operations Management
- Client Relations & Communication
- Incident Reporting & Documentation
- Training & Development
- Security Policies & Procedures
- Safety assessment
- Construction supervision
- Safety awareness
- Staff management
- Field inspection
- Compliance monitoring
Timeline
Site Supervisor
Securitas
02.2024 - Current
Security Officer
GardaWorld
08.2023 - 02.2024
Field Supervisor
Walden Security
04.2018 - 10.2018
Security Supervisor
Executive Protective Group
01.2007 - 02.2011
High School Diploma -
Wind Field
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