Christopher Costa
Armona,CA
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Chili's Restaurant to enhance guest satisfaction and streamline operations. My ability to foster customer relationships and efficiently manage tasks led to a noticeable improvement in service delivery, showcasing my strong work ethic and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Sales Associate
Daniels Jewelrs
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Used selling strategies to maintain sales goals per month.
- Provided positive first impressions to welcome existing, new, and potential customers.
Prestige Beauty Advisor
Ulta Cosmetics
08.2022 - 12.2023
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
Server
Chili's Restaurant
06.2020 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Mission Oak High School
Tulare, CA06.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Reliable and punctual
Languages
Portuguese
Full Professional
Spanish
Limited Working
Timeline
Sales Associate
Daniels Jewelrs
11.2023 - Current
Prestige Beauty Advisor
Ulta Cosmetics
08.2022 - 12.2023
Server
Chili's Restaurant
06.2020 - 07.2023
High School Diploma -
Mission Oak High School
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