Patty De La Torre

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Went to trade school and took insurance courses.