Work Preference
Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic
Open To Work

Christopher Cowger

Customer Service
Wheat Ridge,US

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Budtender/ManagerBudtender/ManagerBartenderBartender

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

HybridOn-SiteRemote
Location: Wheat Ridge, US, USDenver, CO
Open to relocation: No

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time off

Summary

Customer Service Representative with over 13 years of experience in hospitality and retail sectors, adept at enhancing customer satisfaction and streamlining service operations. Skilled in brand and product knowledge, active listening, and upselling techniques, consistently achieving sales targets through precision training and waste reduction. Committed to leveraging adaptability and excellent customer service skills to contribute effectively in a dynamic team environment.

Overview

15
15
years of professional experience

Work History

Budtender/Manager

Higher Grade
Denver
03.2024 - 03.2026
  • Educated customers on cannabis strains, products, and consumption methods to enhance their purchasing experience.
  • Assisted in training new staff on operational procedures and customer service standards.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products
  • Managed efficient cash register operations.

Budtender/Manager

Denver Kush Club
Denver, CO
03.2022 - 06.2024
  • Practices active listening to learn what the guest wants and understand the customer journey
  • Ensures that all MED regulations are followed
  • Knowledgeable of brands and products
  • Using brand and product knowledge to help the customer find exactly what they need

Bartender

Sheraton Hotel Marriott
Denver, CO
11.2021 - 03.2022
  • Providing excellent customer service in a high volume hotel environment.
  • Assisted guests throughout hotel grounds.
  • Managed bar inventory, ensuring efficient stock levels and minimizing waste.

Bartender

Bonefish Grill
Westminster, CO
05.2011 - 10.2021
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Crafted signature cocktails, enhancing guest experiences and promoting hotel brand.

Education

High School Diploma -

Madison Central High School
Madison, MS
01-2006

Skills

  • Excellent customer service
  • Adaptability
  • Active listening
  • Brand and product knowledge
  • Upselling
  • Waste reduction

ADDITIONAL INFORMATION

  • QUALIFICATIONS
  • Knowledge of Metric and MED compliances
  • Passionate and energetic individual who enjoys providing excellent customer service
  • Ability to adapt

Timeline

Budtender/Manager

Higher Grade
03.2024 - 03.2026

Budtender/Manager

Denver Kush Club
03.2022 - 06.2024

Bartender

Sheraton Hotel Marriott
11.2021 - 03.2022

Bartender

Bonefish Grill
05.2011 - 10.2021

High School Diploma -

Madison Central High School

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Christopher CowgerCustomer Service