Summary
Overview
Work History
Skills
Timeline
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Christopher Cunningham

Queens,NY

Summary

Dynamic professional with extensive experience in retail management and customer service, notably as Store Manager at Schaller & Weber. Proven track record in prioritization and scheduling, enhancing customer satisfaction through service excellence. Skilled in inventory control and proficient in various meat and fish processing techniques, ensuring high-quality standards and operational efficiency.

Overview

46
46
years of professional experience

Work History

TLC Driver

Self-employeed
11.2023 - Current
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Assistant Manager

Stammtisch Pork Store
10.2021 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Floor Manager

Restaurant Depot
04.2021 - 07.2021
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 10 employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.
  • Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.

Store Manager

Schaller & Weber
04.1996 - 01.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.

Fish Cutter

Vinegar Factory
05.1995 - 04.1996

Fish Store Manager

Catalano's Fish Store
06.1979 - 05.1995

Skills

  • Prioritization and scheduling
  • Valid Driver's license & TLC License
  • Service excellence
  • Clean driving record
  • Able to help customers in Fish dept, Meat dept, & Deli/Prepared foods dept
  • Butcher's Assistant, grind meats, cut steaks & chops, able to identify various cuts of beef, pork, lamb and poultry
  • Experienced in identifying and processing various fish species
  • Able to operate and clean bandsaws, meat/cheese/deli/bread slices as well as vacuum machines, grinders and rotisseries

Timeline

TLC Driver

Self-employeed
11.2023 - Current

Assistant Manager

Stammtisch Pork Store
10.2021 - 10.2023

Floor Manager

Restaurant Depot
04.2021 - 07.2021

Store Manager

Schaller & Weber
04.1996 - 01.2021

Fish Cutter

Vinegar Factory
05.1995 - 04.1996

Fish Store Manager

Catalano's Fish Store
06.1979 - 05.1995

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Christopher Cunningham