Christopher Rogers
IT Technician
Edwardsburg,MI
Summary
Versatile IT Help Desk Technician skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
6
6
years of professional experience
1
1
Language
Work History
Production Forklift Operator
Heartland RV
09.2020 - 08.2023
- Collaborated with team members to complete special projects, such as reorganizing storage areas or relocating large quantities of inventory.
- Enhanced warehouse efficiency by skillfully operating forklifts and moving products to designated locations.
- Consistently met production deadlines with diligent forklift operation, enabling smooth workflow throughout the facility.
- Assisted in maintaining inventory accuracy by conducting regular cycle counts and updating records accordingly.
- Fostered a positive work environment by actively participating in team meetings and providing constructive feedback on process improvements.
Sales Associate
Binnys Beverage Depot
08.2017 - 08.2020
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Server
Medieval Times Dinner & Tournament
12.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Applied Science - Cybersecuity And Networking
DeVry University
Downers Grove, IL07.2024
High School Diploma -
Edwardsburg High School
06.2008
Skills
- CompTIA A
- CompTIA Network
- Interpersonal Skills
- Customer Needs Assessment
- Customer Communication and Empathy
- Computer Diagnostics
- Remote Technical Support
- Customer Service
- Performance Testing
- Network diagnostics
Timeline
Production Forklift Operator
Heartland RV
09.2020 - 08.2023
Server
Medieval Times Dinner & Tournament
12.2019 - 03.2020
Sales Associate
Binnys Beverage Depot
08.2017 - 08.2020
Associate of Applied Science - Cybersecuity And Networking
DeVry University
High School Diploma -
Edwardsburg High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefits401k matchSimilar Profiles
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