Christopher Davenport
Jacksonville
Summary
Director of Information Technology with extensive experience in cybersecurity consulting and technology solutions for diverse clients. Successfully implemented comprehensive data security measures and network reorganizations, resulting in enhanced protection against cyber threats. Led the development of innovative security protocols and conducted thorough audits to identify vulnerabilities, significantly improving overall security posture. Managed a talented IT team, achieving high retention rates while driving strategic initiatives aligned with organizational growth objectives.
Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner – Chief Consultant of Cybersecurity
Port Solutions, LLC.
Jacksonville
02.2024 - Current
- Provide cybersecurity consulting and technology solutions to private and corporate clients.
- Implement comprehensive data security measures and network reorganizations.
- Conduct firewall hardening and manage cloud-based IaaS, PaaS, SaaS solutions.
- Oversee payroll solutions, mobile employee security, and cyberattack response services.
- Develop and deliver cybersecurity training programs, enhancing client awareness and resilience.
- Conduct thorough cybersecurity audits, identifying and mitigating potential vulnerabilities.
- Collaborate with clients to design custom security solutions tailored to their unique needs.
- Spearhead the development of innovative security protocols to protect sensitive information.
Executive Director of Cybersecurity and Information Technology
TrueNet Communications Corp.
Jacksonville
04.2016 - 02.2024
- Company Overview: A Fujitsu Company
- Rebuilt IT Division from the ground-up in preparation for our acquisition by Fujitsu. + 1000 Seats.
- IT played a significant role in helping TrueNet double in size and witnessed revenue nearly triple in 8 years.
- Designed and built our offsite data center with a robust, redundant, and secure combination of Servers, Firewalls, Switches to support our company’s growth while always utilizing ISO 27001 standards.
- Planned and accomplished various hardware to Cloud Data Migrations always utilizing ITIL & NIST standards.
- Created +1000 VMWare, AWS, Azure cloud farms to run business critical apps in private, public and hybrid secure cloud environments using TOGAF and COBIT architecture and governance practices.
- Replaced existing ERP programs with a more robust cloud-based platform with greater scopes and clarity.
- Designed and instituted enhanced PAM and IAM solutions to further increase the company’s data security.
- I acquired and supervised a talented team of IT professionals with 100% retention during my tenure producing a highly productive and cohesive group that spearheaded our IT growth and security initiatives.
- As the Head of IT, I met directly with the CEO and Executive Team weekly to discuss Strategic Planning regarding goals for growth, prioritize objectives, financial forecasting and discuss future-proofing our IT needs.
- Planned, oversaw, and implemented transition from premised based Exchange to Cloud based Office 365 for all employees resulting in a much more efficient and productive workforce.
- Introduced mobile based MFA for all access into our environment via SSL VPN and employed Microsoft Intune for endpoint management following the Zero Trust Security Model.
- Incorporated the use of Generative AI to significantly reduce detect times and improve overall analytic speed.
- Vulnerabilities were reduced significantly by utilizing Rapid 7 in conjunction with Manage Engine to ensure all user and server operating systems and additional apps, infrastructure and remote, were patched and secured daily.
- Modernized internal backups for shorter restore times and longer retention periods via NAS to Azure Blob.
- Created and implemented monthly newsletters, quarterly phishing campaigns and annual IT security training for all employees to communicate the importance of being vigilant and aware of threats they can introduce via malicious emails and websites. Clear communication with employees has reduced security threats exponentially.
- Routinely coordinated hardware needs and software license usage with my Executive peers and department heads to ensure cost savings and compliance.
- Authored, revised, and maintained all IT Policies and Procedures, Acceptable Use Policies, Disaster Recovery Plans, Business Continuity Planning and Testing schedules.
- Worked closely with our national and international parent company CISO teams weekly on planning and implementing corporatewide changes to infrastructure enhancements, initiatives, and SSAE-SOC Audits.
- Overhauled and enhanced Helpdesk and ticketing systems to provide a 300% improvement on response times.
- Directed a large and diverse technical staff consisting of software engineers, network engineers, systems engineers, database administrators, including quarterly reviews, mentoring, training, hiring and terminations.
- A Fujitsu Company
Assistant Vice President of Information Technology
MortgageFlex Systems, Inc.
Jacksonville
05.2002 - 04.2016
- Manage and ensure compliance with all corporate IT auditing standards including SSAE 16 - SOC 1, 2 and SOX.
- Oversee all technology operations, including hardware and personnel, using both physical and virtual (cloud) infrastructure at four independent data center locations requiring 24-7-365 uptime.
- Management of simultaneous technical and software projects employing multiple departments.
- Eliminated need for 80% of local and hosted physical servers by converting them to virtual environments in both VMWare and Hyper-V formats.
- Manage security threats and vulnerabilities through technology and administrative controls.
- Deploy and manage servers based on the needs of the client (Banks, Credit Unions, and Mortgage Companies) for a custom hosted application – including load balancing, high availability, and security configurations to restrict access to only credentialed users via DB or LDAP (AD) authentication.
- Designed and implemented comprehensive Disaster Recovery solutions for all corporate and customer data utilizing physical media and cloud storage.
- Manage all internal and hosted firewalls, adding rules or routes as needed. Employee VPN connectivity.
- Identify and advise management concerning appropriate technology for business-driven information systems initiatives, create collaborative business process improvement initiatives to meet objectives.
- Work in conjunction with Support Services executives to employ a high availability help desk.
- Oversee and direct IT Audits from external auditing firms, including network penetration tests.
- Acquired Microsoft Gold Partner Status for company and implemented MSDN software licenses thus eliminating extensive SPLA expenditures.
- Maintain and manage IT vendors, including contract negotiations and renewals.
- Migrated and designed structure of our Amazon S3 and Microsoft Azure presence hosting presence.
- Windows Server Update Service implementation with automated approval for test systems before company wide distribution of updates. Thus, eliminating possible downtime.
- Performed a migration from a co-located data center to a hybrid cloud data center for production environments to reduce costs and increase efficiency.
- Oversee and manage compliance with information security policies and practices.
- Provide solutions for implementing security, change detection, and disaster recovery policies, processes, and procedures both locally and in the cloud.
- Performed a migration from Exchange Server to Google Apps for Business, and converted company to Office 365.
- Oversaw IT Policy and Procedure creation and updates.
- Manage (SLAs) for all environments on the hosted SaaS platform at an uptime of greater than 99.99%.
- Review vendor audit reports to confirm compliance with established security standards.
Senior Technology Engineer and Administrator
JP MORGAN CHASE & CO.
Jacksonville
06.1997 - 05.2002
- Served as senior level engineer and administrator for all technology related corporate directives for Jacksonville HQ and all Mortgage Wholesale Branches throughout the Continental U.S.
- Administrated a corporate domain/server-based LAN-WAN combination network (wired and wireless – 15 physical locations), including regular maintenance and updates.
- Oversaw all IT infrastructure design and maintenance.
- Designed a multi-WAN failover/load balancing networking solution for dedicated connectivity.
- Monitored Windows Operating Systems (All Desktop and Server based versions), Lotus Notes, MS Exchange Server 2003, DNS Server, and other proprietary software and server-based applications.
- Implemented Disaster Recovery solution for all locations including offsite high availability data storage.
- Administrated Domain Controller and Active Directory security functions.
- Oversaw and directly managed compliance with information security policies and practices.
- Managed firewall devices and other hardware/software security applications.
- Managed client and employee databases with knowledge of SQL.
- Presented and educated corporate executives on all proposed new technology initiatives.
- Mentored and trained employees regarding all aspects of our IT infrastructure.
- Administered proprietary web and local based ticketing and server management-monitoring platform.
Education
Bachelor of Science -
FLORIDA STATE UNIVERSITY
Tallahassee, FLSkills
- Business Strategies
- SSAE 18
- SOC 1
- SOC 2
- IT Audits
- Microsoft Office 365 Suites
- Microsoft Azure Cloud
- Microsoft SQL DB
- IT Security Training
- Budget Creation and Mgmt
- Contract Negotiations
- IT Audit Management
- Generative AI Solutions
- Technology Innovation
- Software Asset Management
- ERP – Oracle-SAP-Sage
- Business Continuity Planning
- VPN (TLS, SSL, IPSEC)
- Cybersecurity Solutions
- Information Security Mgmt
- Cloud Virtualization
- Wireless Solutions Design
- Vendor Management
- Disaster Recovery Planning
- Supply Chain Management
- Agile Development
- Servers
- Switches
- Routers
- IT Risk Management
- Firewall-VPN Design
- Microsoft Exchange
- AWS Cloud Management
- CRM - Salesforce
- License and Renewal Governance
- Data Center Management
- PAM & IAM – Entra-CyberArk
- Cloud Platforms
- Security Technologies
- Virtualization
- DevOps
- Database Management
- Business Apps ERP
- IAM Solutions
- IT Infrastructure
- Data security
- Cybersecurity consulting
Certification
- Microsoft Certified Professional
- Citrix Certified Administrator
Timeline
Owner – Chief Consultant of Cybersecurity
Port Solutions, LLC.
02.2024 - Current
Executive Director of Cybersecurity and Information Technology
TrueNet Communications Corp.
04.2016 - 02.2024
Assistant Vice President of Information Technology
MortgageFlex Systems, Inc.
05.2002 - 04.2016
Senior Technology Engineer and Administrator
JP MORGAN CHASE & CO.
06.1997 - 05.2002
Bachelor of Science -
FLORIDA STATE UNIVERSITY