Christopher David
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of professional experience
Work History
Shipping, receiving and shift 5 supervisor
DSV
Chandler
06.2022 - Current
- Supervised daily operations and workflow management for logistics team
- Implemented process improvements that streamlined shipping and receiving activities.
- Conducted performance evaluations and delivered constructive feedback to enhance team development.
- Resolved customer inquiries and issues, ensuring timely updates on shipment tracking and delivery status.
- Conducted performance evaluations and delivered constructive feedback to enhance team development.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer inquiries and issues, ensuring timely updates on shipment tracking and delivery status.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Implemented process improvements to enhance efficiency in shipping and receiving activities.
- Monitored inventory levels and coordinated restocking efforts with warehouse personnel.
- Collaborated with cross-functional teams to streamline logistics and transportation processes.
- Conducted regular performance evaluations and provided feedback to team members.
- Resolved customer inquiries and issues related to shipment tracking and delivery status.
- Maintained accurate records of shipments, receipts, and inventory data using company systems.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products
- Conduct daily team meetings to discuss progress, address issues, and plan future actions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Implemented quality control measures, significantly reducing error rates.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Some College (No Degree) -
Rockland Community College
Suffern, NYSkills
- Logistics management
- Inventory control
- Process optimization
- Shipment tracking
- Team leadership
- Performance evaluation
- Effective communication
- Problem solving
- Time management
- International shipping expertise
Timeline
Shipping, receiving and shift 5 supervisor
DSV
06.2022 - Current
Some College (No Degree) -
Rockland Community College