Summary
Overview
Work History
Skills
Languages
Timeline
Shipping and Receiving Supervisor

Pedro Ocampo

SG360
WHEELING,IL
27
years of professional experience
1
Language

Shipping and Receiving Supervisor experienced in inventory control, warehouse operations, and safety enforcement. Achieved improved accuracy and streamlined workflows through effective management of dock operations and process standardization. Focused on delivering reliable order fulfillment, enhancing team performance, and maintaining high standards of safety compliance.

Work History

Shipping and Receiving Supervisor

16 Years 10 Months
SG360 | 2010.01 - Current
  • Supervised inbound and outbound shipping workflows to maintain accurate, timely material flow.
  • Coordinated receiving inspections, verifying shipments against purchase orders and packing slips.
  • Trained warehouse staff on dock procedures, inventory handling, and safety compliance.
  • Monitored shipping records, ensuring documentation accuracy and traceability for all loads.
  • Scheduled labor assignments to balance workload across receiving, staging, and dispatch activities.
  • Resolved freight discrepancies by communicating with carriers, vendors, and internal teams.
  • Enforced warehouse safety standards to reduce risk during loading and unloading operations.
  • Improved process consistency by standardizing shipping, receiving, and inventory control procedures.
  • Optimized storage space usage by organizing inventory according to product type and frequency of use.
  • Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
  • Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
  • Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
  • Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
  • Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
  • Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
  • Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
  • Collaborated with sales team to resolve customer complaints quickly and efficiently.
  • Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
  • Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
  • Ensured compliance with all relevant regulations by maintaining up-to-date knowledge of industry standards.
  • Reduced overtime hours by allocating resources effectively and prioritizing tasks based on urgency and importance.
  • Improved team performance with regular training sessions on safety procedures, equipment operation, and time management.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Oversaw warehouse crew stocking inventory and preparing loads.

Forklift Operator

6 Years 1 Month
SG60 | 2000.01 - 2006.02
  • Supervised forklift operations to maintain safe, efficient material flow across warehouse zones.
  • Loaded and unloaded inbound shipments, verifying placement and handling fragile inventory with care.
  • Inspected equipment before use, reporting mechanical issues to prevent downtime and safety risks.
  • Coordinated with shipping and receiving teams to prioritize dock work and product movement.
  • Followed OSHA-compliant practices while maneuvering pallets, racks, and heavy inventory.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.

Skills

Shipping procedures
Receiving processes
Receiving coordination
Order fulfillment
Warehouse operations
Inventory control
Stock control
Documentation skills
Logistics management
Transportation planning
Safety enforcement
Forklift operations
Supplier evaluation
Order picking and processing
Product receiving
Documentation management
Logistics coordination
Schedule management
Time management
Work Planning and Prioritization
Billing verification
Problem-solving
Problem resolution
International logistics
Organizational skills
Clear communication
Email and phone communication
Schedule planning
Forklift operationss
Reporting
Documentation expertise
International shipping
Supply chain optimization
Email communication
Storage oversight
Shipping coordination
Equipment operations
Load planning
Invoice processing
Warehouse management
Task prioritization
Work planning
Warehouse management

Languages

Spanish
Full Professional

Timeline

Shipping and Receiving Supervisor

SG360
2010.01 - CurrentRead More

Forklift Operator

SG60
2000.01 - 2006.02Read More
Pedro Ocampo