Craig Crouch
Tyler,TX
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving Supervisor
Industrial Wood Technology
07.2022 - Current
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Collaborated with sales team to resolve customer complaints quickly and efficiently.
- Improved team performance with regular training sessions on safety procedures, equipment operation, and time management.
- Implemented an efficient system for returns processing, minimizing costs associated with damaged or incorrect items received from customers or suppliers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Forklift Operator
Manpower
10.2021 - 07.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Forklift Operator
PepsiCo
03.2021 - 10.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Removed orders from storage, wrapped and staged for shipments.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Delivery Driver
Rocky Ford Moving Vans
01.2020 - 03.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Roustabout Hand
Petroplex Pipe And Construction
02.2018 - 01.2020
- Optimized workflow efficiency through active collaboration with other departments such as mud logging, cementing, or wireline services teams.
- Assisted roughnecks with tasks and supplied with equipment.
- Repaired surface machinery and performed period equipment inspections.
- Erected derricks by bolting together various materials.
- Participated in ongoing training sessions, enhancing job skills and overall knowledge of industry best practices.
- Ensured a safe working environment by adhering to safety protocols and promptly reporting potential hazards.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Worked in extreme weather conditions and hazardous areas to keep rigs operational.
- Performed manual operating and maintenance duties in compliance with company quality standards.
Shop Hand
Stevens Truck Repair
05.2015 - 02.2018
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Used hand trucks and forklifts to load, unload, and transport items.
- Collaborated with fellow employees on special projects, improving overall shop performance.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Oversaw logistics and inventory management for storeroom.
Support Manager
Walmart
07.2013 - 05.2015
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Created detailed reports on team performance, identifying areas of strength as well as opportunities for improvement.
- Created, prepared, and delivered reports to various departments.
Mobile Wash Owner
CC Mobile Wash
05.2010 - 07.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Midland High School
Midland, TX05.2010
Skills
- Receiving Processes
- Warehouse Operations
- Receiving coordination
- Shipping procedures
- Order Fulfillment
- Documentation abilities
- Reporting abilities
- Positive Attitude
- Attention to Detail
- Loading and unloading
- Critical Thinking
- Computer Skills
- Shipping and receiving
- Material Handling and Moving
- Order picking and processing
- Safety Procedures
- Forklift Operation
- Clear Communication
- Staff Supervision
- Sound Judgment
Timeline
Shipping and Receiving Supervisor
Industrial Wood Technology
07.2022 - Current
Forklift Operator
Manpower
10.2021 - 07.2022
Forklift Operator
PepsiCo
03.2021 - 10.2021
Delivery Driver
Rocky Ford Moving Vans
01.2020 - 03.2021
Roustabout Hand
Petroplex Pipe And Construction
02.2018 - 01.2020
Shop Hand
Stevens Truck Repair
05.2015 - 02.2018
Support Manager
Walmart
07.2013 - 05.2015
Mobile Wash Owner
CC Mobile Wash
05.2010 - 07.2013
High School Diploma -
Midland High School
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