Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Davis

Houston,TX

Summary

Expert retail sales professional offering years of experience in retail customer service and retail management. Focused on exceeding sales goals. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

11
11
years of professional experience

Work History

Store Manager

Aeropostale
Houston, TX
11.2023 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Journalist

Nice Kicks
Austin, TX
02.2022 - 09.2022
  • Disseminated news content through social media for better engagement with audiences and faster reporting.
  • Edited photos and created graphics for publication.
  • Fact-checked videos and articles before publishing.
  • Followed-up on leads for information regarding news and events.
  • Established and maintained relationships with credible sources.
  • Presented developments in stories in live broadcasts and recordings.
  • Wrote news stories, developed leads and constructed headlines.
  • Completed assigned pieces and developed independent stories.
  • Interviewed sources and developed relationships with informants to obtain vital information for stories.

Store Manager

Saint Alfred
Chicago, IL
04.2020 - 01.2022

• Curated big sneaker and streetwear pop up activations with different collaborations such as Nike, Salomon, ACW, Timberland. Stussy and more.

  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Evaluated report data to proactively adjust and enhance operations.
  • Recorded inventory sales into organization's weekly income report.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.

Head Buyer

Round Two
Chicago, IL
10.2019 - 03.2020
  • Monitored employee performance and developed improvement plans.
  • Coached team on effective upselling and cross-selling methods.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Provided current employees options for additional training opportunities.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Advanced to keyholder and assistant manager-in-charge in the manager's absence.
  • Buying product/inventory for the store
  • Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.

Co-Founder

Level Up Gallery Sneaker Boutique
Indianapolis, IN
12.2017 - 12.2018
  • Monitored processes and procedures, making sure that they met all compliance regulations.
  • Put together realistic budgets based upon costs and fees for effectively operating the business.
  • Created and maintained an organized database to develop promotional sales.
  • Provided ongoing guest service, including giving fashion advice.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Communicated clear expectations and goals to each team member.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Successfully acquired an average of number new customers per month, generating a number % growth in revenue.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Store Manager

Nike Factory Outlet
Edinburgh, IN
05.2017 - 10.2017
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Full Time Sales Lead/Assistant Manager

Champs Sports
02.2013 - 03.2017
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Every morning, I set certain goals for my employers that work with me that day.
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
  • Trained new sales associates each quarter.
  • Immediately addressed problems with customers to promote quick and successful resolution.
  • Led the region in sales.
  • Multiple awards throughout my years.
  • Multiple customer service compliments.
  • Communicated clear expectations and goals to each team member.
  • Welcomed customers into the store and helped them locate items.
  • Recommended merchandise to customers based on their needs and preferences.

Education

High School Diploma -

Merrillville High School
Merrillville, IN
2012

Skills

  • Quick learner
  • Retail sales
  • Credit card transactions
  • Positive and friendly
  • Engaging with customers
  • Business operations
  • Retail merchandising experience
  • Natural leader
  • Interviewing skill
  • Written Communication
  • Product and service sales
  • Bank deposit procedures

Timeline

Store Manager

Aeropostale
11.2023 - Current

Journalist

Nice Kicks
02.2022 - 09.2022

Store Manager

Saint Alfred
04.2020 - 01.2022

Head Buyer

Round Two
10.2019 - 03.2020

Co-Founder

Level Up Gallery Sneaker Boutique
12.2017 - 12.2018

Store Manager

Nike Factory Outlet
05.2017 - 10.2017

Full Time Sales Lead/Assistant Manager

Champs Sports
02.2013 - 03.2017

High School Diploma -

Merrillville High School
Christopher Davis