Christopher Dehmer
Columbia,MO
Summary
Proven leader with a track record of enhancing team performance and guest satisfaction at Panera Bread through effective coaching and mentoring. Excelled in quality control and workplace safety, fostering a culture of excellence and adaptability. Skilled in customer focus, significantly improving service standards.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Team Lead
Panera Bread
08.2024 - Current
Team Lead
Panera Bread
11.2021 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals of 90% of orders on time and 90% customer satisfaction.
Waterpark Attendant
Holiday Inn
07.2020 - 11.2021
- Improved guest safety by enforcing waterpark rules and regulations.
- Demonstrated adaptability when rotating between different roles within the waterpark as needed to maintain smooth operations.
- Trained new team members on waterpark operations, promoting consistent quality across the staff.
- Maintained a clean and organized environment, ensuring optimal hygiene standards for guests' wellbeing.
Education
Bachelor of Science - Health Science
University of Missouri
Columbia, MO 08.2024 - 05.2028
High School Diploma -
Elk River High School
Elk River06.2024
Skills
- Customer Focus
- Coaching and Mentoring
- Performance Improvement
- Quality Control
- Workplace Safety
Timeline
Team Lead
Panera Bread
08.2024 - Current
Bachelor of Science - Health Science
University of Missouri
08.2024 - 05.2028
Team Lead
Panera Bread
11.2021 - 08.2024
Waterpark Attendant
Holiday Inn
07.2020 - 11.2021
High School Diploma -
Elk River High School
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