Supervised daily store operations, ensuring optimal inventory levels and product availability.
Trained and mentored staff to enhance performance and customer service quality.
Implemented efficient merchandising strategies, improving product visibility and sales performance.
Managed cash handling processes, ensuring accuracy in transactions and reporting.
Developed staff schedules to optimize coverage during peak business hours.
Resolved customer inquiries and complaints, fostering a positive shopping experience.
Bartender and Server
Bear Republic Brewing Company
Rohnert Park, CA
06.2021 - 11.2022
Establish rapport with guests, cater to all requests, and respond to guest inquiries in a friendly and efficient manner
Utilize menu and craft knowledge to recommend customers with speciality and seasonal beverages
Maintain the bar area hygienic and well-stocked throughout each working shift
Team Leader
Target
Rohnert Park, CA
08.2014 - 09.2020
Responsible for leading a team to provide guests with a fresh and safe food and beverage experience through every touchpoint
Utilized store tools to understand and meet sales goals, and managed the team to ensure that my department was set, full, and accurately priced
Managed team schedules and organized team training to ensure high standards and quality experiences
Supervisor
Round Table Pizza
Rohnert Park, CA
06.2016 - 12.2019
Accountable for ensuring team members were being developed, working together as a team, providing great service to our guests, and making our product with precision
Contributed towards achieving financial targets while I maintained a safe and clean environment
Responsible for training new staff to provide quality service and handle payment functions
Education
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Casa Grande High School
Petaluma, CA
06.2014
Skills
Organization skills that allow for high productivity
Success multitasking while remaining professional and courteous in fast-paced environments
Detail orientated, sense of urgency, and adapts to changes quickly