Dynamic professional with extensive experience as a Communications Officer at Rensselaer County Bureau of Public Safety, excelling in emergency communication. Proven track record in enforcing animal control laws and educating the public, while effectively managing social media and conducting field investigations. Committed to enhancing community safety and welfare.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Communciations Officer
Rensselaer County Bureau of Public Safety
Troy, NY
06.2008 - Current
Monitor emergency communications and ensure timely information dissemination.
Coordinate responses with law enforcement, fire, and medical services during emergencies.
Operate advanced communication systems for effective incident management.
Analyze incoming calls to assess urgency and prioritize response actions.
Train new personnel on emergency protocols and communication procedures.
Manage multi-channel communications to streamline incident reporting processes.
Provide emergency call-takers with guidance and assistance in the resolution of difficult calls during roles as a Lead Dispatcher.
Attend regular training sessions to stay up-to-date on industry trends and best practices.
Animal Control Officer
City of Troy
Troy, NY
11.2024 - 07.2025
Enforced local animal control laws and regulations effectively.
Rescued injured or stray animals from various environments.
Educated the public on responsible pet ownership practices.
Conducted field investigations of animal cruelty complaints promptly.
Collaborated with local shelters for animal placement and adoption services.
Maintained accurate records of animal impounds and releases consistently.
Responded to emergency situations involving dangerous or distressed animals efficiently.
Issued citations for violations of municipal ordinances relating to animal control.
Dog Control Officer
Town of Pittstown
Pittstown, NY
07.2018 - Current
Many of the same as listed under the Troy section.
Operate the town's social media account
Complete monthly activity reports
Education
Some College (No Degree) - Civil Service & Animal Law
Hudson Valley Community College
Troy,NY
Skills
Emergency communication
Incident management
Animal law enforcement
Public education
Social media management
Field investigations
Affiliations
Regular cyclist and volunteer in an effort to raise money and awareness for missing person cases locally in a well known organization The Ride for Missing Children supported by various local police agencies.
Local volunteer firefighter in my community.
Certification
Emergency Medical Dispatch certified.
CPR certified.
Timeline
Animal Control Officer
City of Troy
11.2024 - 07.2025
Dog Control Officer
Town of Pittstown
07.2018 - Current
Communciations Officer
Rensselaer County Bureau of Public Safety
06.2008 - Current
Some College (No Degree) - Civil Service & Animal Law