Christopher Derks
Highlands Ranch,CO
Summary
Relationship builder with customers and sales staff, prioritizing customer satisfaction. Supervised effective sales of tangibles, excellent problem solver. Strong work ethic, detail oriented, and thorough. Team success comes before individual; there is always more to learn.
Overview
11
11
years of professional experience
Work History
Bicycle Builder and Maintenance Technician
Winter Park Resort - Trestle Bike Park Shop
05.2025 - 09.2025
- Assembled and adjusted bike components for optimal performance and safety with over 60 bicycles assembled in first month.
- Conducted pre-delivery inspections to ensure quality control on all assembled bikes for resale.
- Collaborated with team members to streamline assembly processes, reducing turnaround time on rental fleet of over 160 bicycles.
- Trained new staff on assembly techniques and shop safety protocols.
- Ride Wrap on Carbon and Aluminum frame before builds.
- Set up of SRAM XX Eagle Transmissions
- Bicycle teardown and overhaul for resale, complete.
- Suspension removal and cleaning, fork wiper seals an fluid maintenance.
Hot Tub Maintenance Technician
Winter Park Escapes
06.2024 - 02.2025
- Conducted routine inspections of property systems to ensure operational efficiency and safety compliance.
- Performed preventive maintenance on HVAC, plumbing, and electrical systems to minimize downtime.
- Diagnosed mechanical issues and implemented effective repair solutions for various equipment.
- Collaborated with contractors and vendors to coordinate timely repairs and renovations.
- Maintained accurate records of maintenance activities and inventory management for tools and supplies.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Water treatment and spa maintenance between-stay turnovers on short term rental properties.
Sales Associate
Winter Park Wine & Spirits
05.2016 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Recommended complementary purchases to customers, increasing revenue.
Maintenance Technician
Vacasa Vacation Rentals
01.2022 - 06.2022
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Streamlined workflow by optimizing equipment layout and arrangement in the facility.
- Repaired and replaced pumps, valves and motors.
Store Supervisor
Burton At Winter Park Resort
10.2016 - 12.2021
- Opened store from build out, managed effectively with growth averaging 30% annually from inception of location.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Managed cash handling processes accurately to maintain financial integrity within the store's daily transactions.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Bicycle Mechanic
Bike Source
05.2014 - 09.2017
- Assembled new bicycles upon arrival at the shop, adhering to strict quality control guidelines from manufacturers.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
Education
Associate of Arts - Business
Arapahoe Community College
Littleton, CO05.2029
Bicycle Maintenance And Repair
Barnett's Bicycle Institute
Colorado Springs, CO06.2013
Skills
- Supervising management
- Sales Expertise
- Staff Trainer
- Effective Multitasker
- Warehouse and inventory management
- Mechanical Aptitude
- Budgets, staffing spreadsheets, forecast assessment
Accomplishments
I frequently had measured growth of average of 30 percent year over year during my time working for multiple locations over a decade of employment with Winter Park Resort. This allowed me to wear many hats, empowering employees and constantly contributing to financial growth in the business I have worked for.
Timeline
Bicycle Builder and Maintenance Technician
Winter Park Resort - Trestle Bike Park Shop
05.2025 - 09.2025
Hot Tub Maintenance Technician
Winter Park Escapes
06.2024 - 02.2025
Maintenance Technician
Vacasa Vacation Rentals
01.2022 - 06.2022
Store Supervisor
Burton At Winter Park Resort
10.2016 - 12.2021
Sales Associate
Winter Park Wine & Spirits
05.2016 - 06.2024
Bicycle Mechanic
Bike Source
05.2014 - 09.2017
Bicycle Maintenance And Repair
Barnett's Bicycle Institute
Associate of Arts - Business
Arapahoe Community College
Additional Information
I have been skiing and snowboarding for over 15 years and have knowledge of snowboard styles, uses, and sizing, as well as basic knowledge on ski and pole sizing. I have a strong desire to be part of the community that has afforded me so much enjoyment over the years and I feel that it is time to give back.