CHRISTOPHER DiIORIO
North Providence,RI
Summary
Dedicated death-care professional with more than 20 years of experience serving families, managing operations, coordinating with cemeteries, clergy, municipalities, and community organizations, and overseeing the daily functions of a high-volume funeral home and crematory. Recognized as a trusted leader, problem solver, and operational resource within the organization. Skilled in strategic planning, records management, staff leadership, customer service, property stewardship, regulatory compliance, and long-term care of memorial assets. Brings a unique understanding of the relationship between funeral homes, cemeteries, and families, with a commitment to preserving cemetery grounds, maintaining public trust, improving operational efficiency, and ensuring dignified service to the families and communities served.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Funeral Director, Embalmer & Crematory Operator
Carpenter-Jenks Funeral Home & Crematory
West Warwick, Rhode Island
01.2005 - Current
- Managed approximately 150 families per year; emailing, texting, calling, in person meeting.
- Serve families through all aspects of funeral, cremation, memorial, and cemetery planning.
- Coordinate services with cemeteries, clergy, municipalities, veterans' organizations, hospitals, nursing facilities, and government agencies.
- Oversee complex scheduling and logistics involving burials, cremations, memorial services, processions, and cemetery interments.
- Assist in operational management of one of Rhode Island's established funeral homes.
- Serve as the primary resource for staff regarding daily operations, procedures, vendor relations, supplies, equipment, and service coordination.
- Maintain detailed records and documentation while ensuring compliance with state and federal regulations.
- Develop solutions to operational challenges and improve efficiency through organization and process optimization.
- Guide families through pre-need planning and end-of-life decision-making.
- Train and mentor staff while promoting teamwork, professionalism, and compassionate service.
- Build and maintain strong working relationships with cemeteries, monument companies, churches, municipalities, and funeral service professionals throughout the region.
- Coordinate hundreds of cemetery committal services and interments, developing extensive knowledge of cemetery operations, scheduling, grounds management considerations, and family expectations.
- Certified Crematory Operator (CANA Certified), with advanced training in crematory operations, chain-of-custody procedures, and ethical cremation standards.
- OSHA Compliance Officer for funeral home operations, responsible for workplace safety standards, staff training, and regulatory compliance oversight.
- Active Member, Disaster Mortuary Operational Response Teams (DMORT), supporting state-level emergency response and disaster mortuary coordination efforts.
Funeral Director Intern
Carpenter-Jenks Funeral Home
West Warwick, RI
01.2003 - Current
- Assisted funeral directors with all aspects of funeral service operations while completing mortuary education.
- Supported preparation, arrangements, transportation, documentation, and service coordination.
Education
Associate Degree - Mortuary Science
Fine Mortuary College
Walpole, MA08.2005
Skills
- Pricing structures
- OSHA regulations
- Compassionate communication
- Regulatory compliance
- Legal compliance
- Organizational skills
- Attention to detail
- Problem-solving abilities
- Relationship building
- Professional demeanor
- Adaptability
- Continuous improvement
Accomplishments
Brought innovative and out of the box ideas to help create meaningful funeral ceremonies to families.
Helped design and build the funeral home's website.
Affiliations
- Freemason
Certification
- Certified Crematory Operator, Carpenter-Jenks Funeral Home - 2006 - present
- Licensed Funeral Director - 2005 - present
Languages
Spanish
Limited Working
LEADERSHIP PHILOSOPHY
I believe successful cemetery leadership requires stewardship, accountability, and respect. Cemeteries serve not only as businesses but as permanent places of remembrance entrusted to our care by families and the community.
My approach is grounded in fairness, teamwork, transparency, and service. I lead by example, remain calm under pressure, and work alongside staff to solve problems and achieve shared goals. I am committed to preserving the integrity of cemetery grounds, maintaining accurate records, supporting employees, fostering strong relationships with funeral homes and families, and ensuring the cemetery remains a trusted community resource for generations to come.
Timeline
Funeral Director, Embalmer & Crematory Operator
Carpenter-Jenks Funeral Home & Crematory
01.2005 - Current
Funeral Director Intern
Carpenter-Jenks Funeral Home
01.2003 - Current
Associate Degree - Mortuary Science
Fine Mortuary College