Christopher Dillon
Springfield,MO
Summary
Results-driven Residential Mortgage Loan Officer with over three years of experience in guiding clients through the mortgage process. Proven track record in building strong client relationships, achieving sales targets, and delivering exceptional customer service. Expertise in evaluating financial documents and recommending suitable mortgage products to meet individual client needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Loan Officer
Paddio Home Loans
Springfield , MO
10.2022 - Current
- Developed and maintained relationships with customers to increase loan business.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Negotiated terms and conditions of loan contracts.
- Verified accuracy of loan documents prior to approval.
- Explained various types of loans available to customers and their associated terms and conditions.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Provided customer service support throughout the entire process from application through closing.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
Merchandising Associate
Wil Fischer Distributing
Springfield, MO
07.2016 - 11.2023
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Organized product displays to attract customers and increase sales.
- Provided excellent customer service by answering questions about products and services.
- Developed effective merchandising plans to maximize sales and customer satisfaction.
- Created innovative visual display solutions for promotional events.
- Analyzed sales data to identify trends in customer purchasing behavior.
- Identified discrepancies between physical count and computer-generated reports promptly.
Loan Officer
USA Mortgage
Springfield, MO
11.2021 - 07.2022
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Analyzed financial data to determine the feasibility of granting loans.
- Negotiated terms and conditions of loan contracts.
- Approved or denied loan applications based on established guidelines.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Explained various types of loans available to customers and their associated terms and conditions.
Education
BBA - Finance
Drury University
Springfield, MO05-2021
Skills
- Financial analysis aptitude
- Customer service-focused
- Safe Act of 2008 Certification
- Risk management assessments
- Proficient in 10-key
- Terms negotiation
- Credit assessment
- Excellent communicator
- Client Relations
- Sales expertise
Certification
- Mortgage Loan Originator License
Timeline
Loan Officer
Paddio Home Loans
10.2022 - Current
Loan Officer
USA Mortgage
11.2021 - 07.2022
Merchandising Associate
Wil Fischer Distributing
07.2016 - 11.2023
BBA - Finance
Drury University
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