Christopher Dolos
UPPER MARLBORO,MD
Summary
Dynamic Senior Asset Protection Specialist with a proven track record in surveillance systems, incident reporting, and loss prevention strategies. Focused on enhancing safety protocols and fostering collaboration with law enforcement.
Overview
17
17
years of professional experience
Work History
Senior Asset Protection Specialist
Safeway
Silver Spring, Maryland
11.2021 - Current
- Monitored store premises for suspicious behavior and potential theft.
- Assisted in developing loss prevention strategies and procedures.
- Conducted routine audits of inventory and security measures.
- Collaborated with law enforcement during investigations and incidents.
- Engaged with customers to promote a safe shopping environment.
- Trained staff on security protocols and emergency response procedures.
- Utilized surveillance systems to document incidents and deter theft.
- Responded promptly to alarms or other emergency alerts within the store premises.
- Maintained accurate records of all incident reports, accident reports and criminal activity involving the store.
- Constructed detailed case and investigative reports for local authorities.
Asset Protection Manager
Sears
Silver Spring, Maryland
09.2014 - 04.2021
- Monitored store security systems for potential theft and suspicious activities.
- Trained staff on loss prevention techniques and emergency procedures.
- Conducted audits to ensure compliance with company security policies.
- Analyzed incident reports to identify patterns and improve safety protocols.
- Developed and implemented loss prevention strategies across the store.
- Trained personnel on proper asset protection procedures and techniques.
- Conducted investigations of shoplifting incidents and employee theft cases.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Implemented customer and associate safety protocol to promote asset security.
- Identified and resolved crime cases in partnership with local law enforcement agencies.
- Researched and closed cases involving criminal activity.
- Increased apprehensions and apprehension dollars by motivating and coaching direct reports for optimum productivity and performance.
- Performed regular inspections of stores to ensure adherence to company guidelines regarding safety practices.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Achieved decrease in incidents.
- Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
EMT-Basic
Laytonsville Volunteer Fire Dept
Laytonsville, MD
09.2012 - 08.2014
- Provided emergency medical care to patients in various situations.
- Assisted in transporting patients to medical facilities safely.
- Prepared and maintained medical equipment for emergency response.
- Documented patient information and treatment procedures accurately.
- Remained level-headed and proactive during emergency situations.
- Assessed emergency situations and prioritized medical care for patients.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Home Improvement Specialist
Sears
Gaithersburg, Maryland
02.2014 - 04.2014
- Assisted customers in selecting home improvement products and services.
- Provided expert advice on product features and installation processes.
- Identified opportunities to increase client satisfaction by offering additional services or products.
Student
DeVry University
Arlington, Virginia
05.2008 - 09.2011
- Prepared presentations using software tools to communicate complex ideas clearly.
- Contributed to group discussions by sharing insights and perspectives on course material.
- Utilized online databases and libraries to gather relevant information for assignments.
- Developed critical thinking skills through analysis of diverse academic literature and theories.
- Gave presentations on current topics relevant to the curriculum.
- Provided guidance and support to fellow students on academic issues.
Census Enumerator
US Census Bureau
Gaithersburg, Maryland
02.2010 - 10.2010
- Collected demographic data from households across designated areas.
- Ensured accuracy and completeness of census information collected.
- Conducted interviews with residents to gather essential data.
- Navigated various neighborhoods to reach diverse populations effectively.
- Maintained confidentiality of sensitive information throughout the process.
- Collaborated with team members to address challenges in data collection.
- Reported daily progress and issues to supervisors for resolution.
- Read maps and located addresses to complete assigned forms via personal interview.
- Interpreted interview questions to assist people in providing appropriate answers.
Education
Some College (No Degree) - Computer Science
DeVry University
Arlington, VASkills
- Surveillance systems
- Loss prevention strategies
- Incident reporting
- Emergency response training
- Safety protocol compliance
- Theft investigation
- Attention to detail
- Problem solving
- Teamwork and collaboration
- Team leadership
Timeline
Senior Asset Protection Specialist
Safeway
11.2021 - Current
Asset Protection Manager
Sears
09.2014 - 04.2021
Home Improvement Specialist
Sears
02.2014 - 04.2014
EMT-Basic
Laytonsville Volunteer Fire Dept
09.2012 - 08.2014
Census Enumerator
US Census Bureau
02.2010 - 10.2010
Student
DeVry University
05.2008 - 09.2011
Some College (No Degree) - Computer Science
DeVry University
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