Christopher Dorn
Telford,PA
Summary
To obtain a full-time employment position as a resident coordinator manager. Empathetic care worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for residents. Experience providing guidance and encouragement to residents through physical and emotional support.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Resident Aide Coordinator Manager
Lenape Valley Foundation
01.2015 - 03.2024
- Fostered positive relationships between residents, families, and staff through clear communication and compassionate care practices.
- Maintained confidentiality of all resident information in accordance with HIPAA regulations while handling sensitive documents or discussing personal matters with family members.
- Increased efficiency within facility by assisting with administrative tasks such as answering phones, filing paperwork, and updating resident records.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident's needs.
- Supported social engagement among residents by organizing and participating in activities, events, and outings.
- Oversaw and elevated staff performance and responsibilities while managing staff schedules, finding coverage for shifts; being on call 24/7.
- Provided support for all residents in regards to financing, personal support, emotional support, family oriented support, crisis intervention and problem-solving.
- Developed positive and sincere relationships with residents to foster and maintain trust which enhanced physical outcomes and overall happiness.
- Responsible for monthly reporting for Quality Assurance while providing treatment plans, annual assessments, psychosocial, shift notes and release of resident information to appropriate agencies.
- Enhanced resident independence by encouraging self-care tasks within their abilities while still providing necessary assistance when needed.
Company Box Truck Driver
Quality Air HVAC
01.2008 - 01.2009
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Maintained clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Documented mileage, deliveries, pickups, customer issues and damages.
Roofing Mechanic
Tom Heiser Roofing And Siding
01.2002 - 01.2008
- Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
- Supported team leaders in successful completion of complex roofing projects, showcasing adaptability and problem-solving skills.
- Assisted in accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.
- Contributed to positive client relationships through professional conduct and clear communication regarding project progress.
- Demonstrated expertise in various roofing systems, including asphalt shingles, metal roofs, and flat roofs for range of applications.
- Developed strong technical skills through hands-on experience with various tools, equipment, and techniques used in roofing trade.
- Increased productivity on worksites by maintaining clean, organized spaces and ensuring proper tool maintenance.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Reduced material waste by carefully measuring and cutting materials according to specifications.
Education
Peer Specialist Certification -
Voice And Vision
Warminster, PA01.2012
Some College (No Degree) - Human Services
Montgomery County Community College
Blue Bell, PASome College (No Degree) - Graphic Design
North Montco Technical Center
Souderton, PAGED -
Souderton Area High School
Souderton, PA06.2004
Skills
- Elderly Care
- Compassionate Caregiving
- Emotional Support
- Behavioral Management
- Client Confidentiality
- Client Relationship Management
- Mental health care
- Empathy and Compassionate Care
- HIPAA Compliance
- Patient relationship building
- Patient Assessments
- Patient Care Quality
Professional Profile
Able to demonstrate a high level of courtesy and professionalism to passengers and co-workers, Utilize time management to deliver goods in a prompt fashion, Maintain cleanliness of inside and outside of vehicles, Maintained accurate and detailed record of daily delivery routes, Proven ability to follow all traffic laws and regulations, Experience with loading product in a safe and efficient manner, Collected all payments with dignity and respect for customers, Ability to greet customers in a friendly manner, Used troubleshooting skills while on delivery to solve customer concerns, Able to comfortably and appropriately communicate with clients and associates, Excellent work ethic and commitment to earning trust and responsibility, Dedicated to continued learning
References
- Thomas Heiser, Former Supervisor, Heiser Roofing and Siding, Skippack, PA, 610-420-2308
- Jennifer McGlinchey, Residential Coordinator, Lenape Valley Foundation, Doylestown, PA, 267-614-5965
- Patricia Nye, Career Development Supervisor, Wellspring Clubhouse, Sellersville, PA, 215-257-4760, pnye@pennfoundation.org
Certification
- Certified Peer Specialist, Voice & Vision - 2012
Peer Specialist Certification
To provide support to others with mental illness, substance abuse, or co- occurring disorder and help them achieve their personal recovery goals by promoting self-determination, personal responsibility, and the empowerment inherent in self-directed recovery.
Timeline
Resident Aide Coordinator Manager
Lenape Valley Foundation
01.2015 - 03.2024
Company Box Truck Driver
Quality Air HVAC
01.2008 - 01.2009
Roofing Mechanic
Tom Heiser Roofing And Siding
01.2002 - 01.2008
Peer Specialist Certification -
Voice And Vision
Some College (No Degree) - Human Services
Montgomery County Community College
Some College (No Degree) - Graphic Design
North Montco Technical Center
GED -
Souderton Area High School
- Certified Peer Specialist, Voice & Vision - 2012
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