Christopher Ellender
Lake Charles,LA
Summary
Accomplished Shift Team Leader at Phillips 66, adept in operations management and staff supervision, significantly enhancing team performance and workplace safety. Excelled in training, mentoring, and motivating employees, leveraging strong communication and problem-solving skills. Proven track record in achieving operational excellence and fostering an inclusive, productive environment.
Overview
30
30
years of professional experience
Work History
Shift Team Leader
Phillips 66
03.1994 - 10.2023
- Led a team of employees to ensure smooth operations during assigned shifts.
- Ensured all safety protocols were followed, maintaining a secure environment for both staff and customers.
- Mentored team members, fostering growth and development within the workplace.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with management to establish goals and objectives for the shift team.
- Managed inventory levels to minimize waste and optimize resources during each shift.
- Balanced multiple priorities simultaneously under tight deadlines without compromising quality or accuracy of results.
- Facilitated open communication among team members, promoting a cohesive working environment.
- Maintained high standards of cleanliness throughout the facilities, ensuring adherence to health regulations at all times.
- Promoted an inclusive culture by celebrating diversity within our team leading toward improved collaboration and innovation.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Conducted regular reviews of operations and identified areas for improvement.
Operator
Phillips 66
03.1994 - 10.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Dedicated procedure writer from2011 to 2016. I was responsible for updating, verifying the accuracy of, and training operators on proper protocol.
- In addition to training operators, I wrote some of the training manuals from which they were trained.
Education
No Degree - Liberal Arts
McNeese State University
Skills
- Team motivation
- Delegation capabilities
- Training and coaching
- Employee Development
- Problem-Solving
- Strong verbal and written communication
- Team Leadership
- Creative Problem-Solving
- Shift Paperwork Completion
- Assigning Work
- Role Modeling
- Conflict Resolution
- Operations Management
- Team Supervision
- Staff Supervision
Timeline
Shift Team Leader
Phillips 66
03.1994 - 10.2023
Operator
Phillips 66
03.1994 - 10.2023
No Degree - Liberal Arts
McNeese State University
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