Christopher Esqueda
Phoenix,AZ
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Grocery Manager
Frys Food
Phoenix, AZ
12.2023 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
E-Commerce Manager
Frys Food
Phoenix, AZ
10.2023 - 12.2023
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Helped find leading online retailers and platforms to connect with consumers.
Upholstery Technician
Als Upholstery
Albuquerque, NM
03.2012 - 07.2019
- Disassembled car seats, boat seats, restaurant booths to reupholster fabric.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Received and processed both written and verbal instructions, prints and work orders.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Built containers and packed parts in accordance with detailed packing specifications.
- Fixed webbing and springs on seats.
- Created patterns for manufacturing and samples for trade shows.
- Great team player and fast learner
- Great customer service and product quality assurance
Real Estate Appraiser Assistant
Ortiz Appraisal Group
Las Cruces, NM
08.2009 - 09.2011
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Stayed updated on market trends for local area and similar property types.
- Researched land, property and market values to complete estimations.
Education
Certificate In HVAC - HVAC
UEI
Phoenix, AZ08.2023
Associate of Science - Business Management
Central New Mexico Community College
Albuquerque, NM05.2013
Skills
- Critical Thinking
- Technical Documentation
- Upholstery Cleaning
- Safety Procedures
- Equipment Safety
- Troubleshooting Problems
- Maintaining Clean Work Areas
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Cash Register Operations
- Employee Coaching and Motivation
- Overseeing Logistics
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer Service Management
- Training and mentoring
- Employee Training
- Task Delegation
- Supply level management
- Merchandising Strategies
- Employee Management
- Scheduling Coordination
- Visual Merchandising
- Store maintenance
Timeline
Grocery Manager
Frys Food
12.2023 - Current
E-Commerce Manager
Frys Food
10.2023 - 12.2023
Upholstery Technician
Als Upholstery
03.2012 - 07.2019
Real Estate Appraiser Assistant
Ortiz Appraisal Group
08.2009 - 09.2011
Associate of Science - Business Management
Central New Mexico Community College
Certificate In HVAC - HVAC
UEI