Christopher Esquivel Morales
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Department Manager
McDonald's
Gering
08.2023 - Current
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained and mentored team members on customer service best practices.
- Oversaw staff scheduling to optimize labor and maintain service quality.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
06-2026
Skills
- Department leadership
- Staff management
- Team leadership
- Employee management
- Recruiting and hiring
- Employee training
- Scheduling
- Time management
- Conflict de-escalation
- Team building
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Department Manager
McDonald's
08.2023 - Current