Hardware Analyst - 1996 - 2013
Respond and appropriately diagnose, analyze, document steps and resolve customer issues through
logical thinking and problem-solving skills. Document steps and share ideas with team members to
successfully build an online troubleshooting support tool. Support products such as PC client OS
versions for Windows platforms including spyware, malware and virus removal. Windows CE for PDA
devices which includes Rynolds & Reynolds proprietary applications. Microsoft Office Suite. Server
Platform support that includes. Windows NT 4.0 - undefined
2003
Parts Sales Specialist
Caregiver for terminally ill spouse
Network Support Analyst II
Hardware Technical Support Analyst Tier I & II
Inventory, clean, research, price, list, sell and ship car parts
Out of state transport to treatments. Emotional support and day to day care
Windows PC, Laptop, Tablet, Apple iPhone - undefined
Sinclair Community College
Unix and Linux. Network troubleshooting of - undefined
as Bench Repair Technician and promoted to Configuration & Test Technician - undefined
Associates - Electonics Engineering
Associates - Network Engineering
Miami Valley Career Technology Center
Degree - Communications Electronics
Dell Certified Technician - undefined
Microsoft Certified Professional (MCP)
Microsoft Office User Specialist (MOUS)
Miscellaneous: Honors - undefined
Sinclair Community College
Awarded - Science
Timeline
s, Car, Winsupply Inc, The Reynolds & Reynolds Co
02.2021 - Current
03.2018 - 07.2021
09.2013 - 04.2020
07.1990 - 09.2013
Hardware Analyst - 1996 - 2013
Respond and appropriately diagnose, analyze, document steps and resolve customer issues through
logical thinking and problem-solving skills. Document steps and share ideas with team members to
successfully build an online troubleshooting support tool. Support products such as PC client OS
versions for Windows platforms including spyware, malware and virus removal. Windows CE for PDA
devices which includes Rynolds & Reynolds proprietary applications. Microsoft Office Suite. Server
Platform support that includes. Windows NT 4.0 - undefined
Parts Sales Specialist
Caregiver for terminally ill spouse
Network Support Analyst II
Hardware Technical Support Analyst Tier I & II
Inventory, clean, research, price, list, sell and ship car parts
Out of state transport to treatments. Emotional support and day to day care
Windows PC, Laptop, Tablet, Apple iPhone - undefined
Sinclair Community College
Unix and Linux. Network troubleshooting of - undefined
as Bench Repair Technician and promoted to Configuration & Test Technician - undefined
Associates - Electonics Engineering
Associates - Network Engineering
Miami Valley Career Technology Center
Degree - Communications Electronics
Dell Certified Technician - undefined
Microsoft Certified Professional (MCP)
Microsoft Office User Specialist (MOUS)
Miscellaneous: Honors - undefined