Christopher Feilteau
Anaheim,CA
Summary
Highly motivated professional with 15+ years of combined experience as a Service Advisor and Parts Manager in the automotive services field. Possesses a strong work ethic, with adaptability and exceptional interpersonal skills. Proven ability to lead teams to meet performance expectations in customer-focused environments. Adept at working unsupervised and in teams. Challenge driven with the ability to quickly master new skills.
Overview
16
16
years of professional experience
Work History
Environmental Technician
ATI Restoration
Anaheim , CA
2023.11 - Current
- Completed 40 hour HAZWOPER safety training program for asbestos inspection/removal
- Performed extensive field inspection for asbestos debris due to Tustin Hangar fire
- Removed asbestos and other hazardous materials from fallout area
Service Advisor
United Automotive Service
Orange , California
2011.11 - 2023.06
- Explained amount for expected services and provided detailed answers to customer questions
- Provided customers with accurate pricing and completion time of work orders, earning a high satisfaction rating
- Answered phone calls and responded to questions and concerns
- Contributed to business growth by confirming customer satisfaction with service and quality
- ASE Certified Service Advisor
- Performed basic maintenance and repairs
Parts Manager
United Automotive Service
Orange , CA
2008.02 - 2011.11
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Performed scheduled inventory audits per to verify accuracy and product availability
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins
- Trained department's new hire on inventory management processes to ensure seamless leadership transition when assuming Service Advisor role
- Performed basic maintenance and repairs
Education
Some College (No Degree) - American and English Literature
Long Beach State
Long Beach, CASkills
- Multitasking and Organization
- Computer Skills
- Attention to Detail
- Mechanical Aptitude
- Management
- Inventory control
- Estimating
- Asbestos abatement
Timeline
Environmental Technician
ATI Restoration
2023.11 - Current
Service Advisor
United Automotive Service
2011.11 - 2023.06
Parts Manager
United Automotive Service
2008.02 - 2011.11
Some College (No Degree) - American and English Literature
Long Beach State
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