Professional Summary
Overview
Work History
Education
Skills
Timeline

Christopher Ferguson

City Of Milwaukee
St Francis,WI
10
years of professional experience

Dedicated custodian with strong cleaning expertise and attention to detail. Committed to maintaining safe and sanitary environments while ensuring efficient teamwork and timely task completion.

Skilled custodial worker recognized for outstanding customer service and meticulous cleaning practices. Proven ability to enhance facility cleanliness and manage supplies effectively, ensuring a healthy environment for all users.

Reliable custodian with extensive experience in maintaining cleanliness across various environments. Known for strong teamwork, dependability, and effective time management, contributing to a safe and welcoming atmosphere.

Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.

Work History

Custodian Worker

2 Years 10 Months
City Of Milwaukee | 11.2023 - Current
  • Maintained cleanliness and sanitation in public buildings and facilities.
  • Operated cleaning equipment, including floor scrubbers and pressure washers.
  • Restocked supplies and ensured availability of cleaning materials.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Checked in and stocked inventory throughout facility.
  • Reported damages and hazardous conditions to management for further action.
  • Supported event setup and tear-down, contributing to successful school functions.

Mail Handler Assistant

1 Year 11 Months
United States Postal Service, USPS | 12.2021 - 11.2023
  • Operated automated sorting equipment to streamline mail processing
  • Sorted and distributed incoming and outgoing mail efficiently
  • Ensured compliance with safety protocols during all operations
  • Enhanced workflow by implementing process improvements for sorting tasks
  • Collaborated with team members to meet daily mail delivery targets
  • Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
  • Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
  • Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
  • Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
  • Loaded and unloaded trucks filled with bulk items for transport using proper lifting techniques.
  • Operated various types of machinery used in the mail handling process safely and efficiently.
  • Expedited delivery times by promptly distributing mail to the correct departments and personnel.
  • Collaborated closely with postal carriers to ensure smooth handoff of sorted mail for final delivery steps.
  • Provided excellent customer service when assisting individuals with inquiries regarding package status or mailing procedures.
  • Contributed to a well-organized workspace, maintaining a clean and clutter-free environment for efficient mail processing tasks.
  • Streamlined workflow with efficient coordination between various departments involved in mail handling processes.
  • Enhanced workplace safety by routinely inspecting mail handling equipment and reporting any issues or malfunctions.

Crew Member, Porter

2 Years 3 Months
Culver's Restaurant | 09.2019 - 12.2021
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Operated kitchen equipment and tools, ensuring adherence to safety protocols and cleanliness standards.
  • Collaborated with team members to streamline food preparation processes, improving efficiency during peak hours.
  • Assisted in training new hires on operational procedures and best practices for quality service delivery.
  • Maintained inventory levels by conducting regular stock checks and assisting with ordering supplies as needed.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create an optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Crew Member

5 Months
Marcus Theatres | 01.2019 - 06.2019
  • Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
  • Collaborated with team members to maintain cleanliness and organization of theatre spaces, promoting safety standards.
  • Managed concessions inventory, optimizing stock levels to reduce waste and improve profitability.
  • Monitored compliance with health and safety regulations, ensuring a safe environment for guests and staff.
  • Prepared products following restaurant, health, and safety standards and procedures.

Team Member

4 Months
Kmart, Sears Holding | 09.2018 - 01.2019
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained store organization through effective merchandising and inventory management.
  • Collaborated with team members to ensure efficient daily operations and task completion.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Crew Member

1 Year 5 Months
McDonald's Restaurant | 12.2016 - 05.2018
  • Trained new crew members, fostering a supportive learning environment and improving team performance.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Supported training of new crew members, leading to more efficient more efficient onboarding process.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.

Education

Associate of Science - Information Technology

Miwaukee Area Technical College | West Allis, WI | 12.2027
  • Honor Roll {3rd Semester of 2025]
  • Honor Roll [1st Semester of 2026]
  • Honor Roll [Summer term of 2026]
  • [4.000] GPA

High School Diploma

Brown Deer High School | Brown Deer, WI | 06.2019

Skills

Cleaning expertise
Cleaning and sanitizing
Floor cleaning and buffing
Attention to detail
Time management
Problem-solving
Dependability
Independent work
Team collaboration
Customer service

Timeline

Custodian Worker

City Of Milwaukee
11.2023 - CurrentRead More

Mail Handler Assistant

United States Postal Service, USPS
12.2021 - 11.2023Read More

Crew Member, Porter

Culver's Restaurant
09.2019 - 12.2021Read More

Crew Member

Marcus Theatres
01.2019 - 06.2019Read More

Team Member

Kmart, Sears Holding
09.2018 - 01.2019Read More

Crew Member

McDonald's Restaurant
12.2016 - 05.2018Read More

Miwaukee Area Technical College

Associate of Science from Information Technology
Read More

Brown Deer High School

High School Diploma
Read More
Christopher Ferguson