Christopher Florentino
St. Cloud,FL
Summary
Proficient Production Worker with extensive experience in various manufacturing settings. Expertise in optimizing production processes and enforcing quality control measures to enhance efficiency and safety. Skilled in troubleshooting equipment issues and driving process improvements, contributing to operational success.
Overview
13
13
years of professional experience
Work History
Operator
Publix Warehousing & Distribution Orlando
Orlando, Florida
08.2021 - Current
- Set up and operated production machinery following company standards and protocols to maintain operational consistency.
- Operated pallet jacks through Publix distribution center aisles.
- Inspected finished products to ensure compliance with quality standards.
- Maintained production and quality documentation.
- Followed Publix safety rules during warehouse operations.
- Collaborated with coworkers to complete projects efficiently, contributing to overall business goals.
Barback
TopGolf
Orlando, FL
02.2025 - 05.2026
- Assisted bartenders with drink preparation and service behind the bar.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Refilled kegs, mixers, and napkins for smooth bar operations.
- Restocked bar supplies, glassware, and ice at Topgolf beverage stations.
- Organized liquor, beer, and garnish storage for quick bartender access.
- Consistently checked inventory levels and communicated needs to management team.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Cleaned bar surfaces, sinks, and service areas to support sanitation standards.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Maintained a clean work environment by sweeping floors and disposing of trash.
Customer Service Staff Member
Publix Super Markets Inc
Kissimmee, Florida
06.2013 - 08.2021
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Addressed Publix supermarket customer questions at service desk.
- Resolved customer concerns using courteous Publix service standards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed returns, exchanges, and refunds for store shoppers.
- Handled cash, card, and payment transactions at checkout.
- Trained new staff on customer service desk procedures.
- Answered phone calls and routed requests to proper departments.
Education
Gateway High School
Kissimmee, FloridaSkills
Proficient Production Worker with extensive experience in various manufacturing settings Expertise in optimizing production processes and enforcing quality control measures to enhance efficiency and safety Skilled in troubleshooting equipment issues and driving process improvements, contributing to operational success
Proficient Production Worker with extensive experience in various manufacturing settings Expertise in optimizing production processes and enforcing quality control measures to enhance efficiency and safety Skilled in troubleshooting equipment issues and driving process improvements, contributing to operational success
Timeline
Barback
TopGolf
02.2025 - 05.2026
Operator
Publix Warehousing & Distribution Orlando
08.2021 - Current
Customer Service Staff Member
Publix Super Markets Inc
06.2013 - 08.2021
Gateway High School