Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
OfficeManager
Christopher Folkes

Christopher Folkes

Boston,MA

Summary

Hello, my name is Christopher Folkes; I am a Public Safety officer with the Boston Public Health Commission. For the past 4 years, I have had the honor and privilege to work with a team of BPHC police officers who serve and protect Boston's Most vulnerable citizens. I work closely with the Massachusetts State Police, Boston Police Department, Suffolk County Sheriff Department, and Boston Medical Center Public Safety Department, tackling the Opioid Epidemic in Boston. We also teamed up with other departments within the BPHC, such as Homeless Serves, AHOPE, PAATHS, the women and men's shelter, etc.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Campus Police Officer( Social Media Officer)

Boston Public Health Commission
2020.05 - Current
  • Protection of life and property patrol city shelters within the city of Boston, by way of patrol vehicle, and on foot
  • Interview victims, suspects, and witnesses; effect arrests; file criminal complaint applications; issue citations; testify in criminal, and civil cases; write internal and police reports with a high degree of specificity, and accuracy; liaise with law enforcement agencies, court officials, property management, and members of the general public; de-escalate incidents involving verbal, and physical behavior; physically overcome combative individuals in a safe manner
  • Investigative and analytical skills
  • Conducted numerous successful investigations along with the Boston Police, State Police, Suffolk County Sheriff Drug Unit, Gang unit (Youth Violence Strike Force), Fugitive Unit, and Boston Police Homicide Unit.

Shift Supervisor

Pine Street Inn
2022.03 - 2023.08
  • The evening shift supervisor provides leadership and guidance to program staff and guests
  • Responsibilities include overseeing program design, Development and decisions; staff hiring, Training and support; guest diversion, Rapid rehousing referrals and intakes; Record keeping, Incident response and security screening
  • The supervisor will maintain a close working relationship with the shelter Director and Operations Manager
  • The Evening shift will oversee all aspects of the evening shift, including a service model that emphasizes use of trauma informed care and crisis prevention and intervention training principles
  • The Evening shift supervisor will oversee the work of approximately 5-6 full time staff as well as relief staff, temporary workers and security search officers as assigned
  • The Evening shift supervisor will ensure that services are provided in the spirit of the inn's traditional hallmarks of dignity and respect for all our guests.

Armed Boston Special Police Officer

Longwood Security service
2021.08 - 2023.02
  • Protection of life and property patrol housing complexes within the city of Boston, by way of patrol vehicle, and on foot
  • Interview victims, suspects, and witnesses; effect arrests; file criminal complaint applications; issue citations; testify in criminal, and civil cases; write internal and police reports with a high degree of specificity, and accuracy; liaise with law enforcement agencies, court officials, property management, and members of the general public; de-escalate incidents involving verbal, and physical behavior; physically overcome combative individuals in a safe manner
  • Investigative and analytical skills
  • Conducted numerous successful investigations along with the Boston Police/State Police Gang unit (Youth Violence Strike Force), Fugitive Unit, and Boston Police Homicide Unit.

Public Safety Officer

Boston Medical Center
2019.05 - 2020.05
  • Patrol and control access over an expansive medical campus, That's located over four city blocks in the Boston area
  • Follow standard procedures to monitor public areas as well as restricted areas to ensure safety for patients, staff, and the general public
  • Implement appropriate and effective strategies to handle typical and crisis situations
  • De-escalate physical and oral confrontations involving individuals of diverse cultures and socioeconomic standings
  • Use defensive tactical tools including batons, pepper spray (OC) and handcuffs when indicated
  • Stand posts, perform building and premises patrols, and monitor facilities to maintain security and safety
  • Respond to alarms and coordinate efforts with local, state, and federal police and fire agencies
  • Capably follow emergency response procedures
  • Serve as a general security presence and visible deterrent to crime and rule infractions
  • Report and document all incidents using Acuity's web-based QED software.

Public Safety Officer

Beth Israel Deaconess Medical Center
2018.12 - 2019.05
  • Patrol and control access over an expansive medical campus, in the Boston area
  • Follow standard procedures to monitor public areas as well as restricted areas to ensure safety for patients, staff, and the general public
  • Implement appropriate and effective strategies to handle typical and crisis situations
  • De-escalate physical and oral confrontations involving individuals of diverse cultures and socioeconomic standings
  • Stand posts, perform building and premises patrols, and monitor facilities to maintain security and safety
  • Respond to alarms and coordinate efforts with local, state, and federal police and fire agencies
  • Capably follow emergency response procedures
  • Serve as a general security presence and visible deterrent to crime and rule infractions
  • Report and document all incidents.

Access Control Administrator

Boston Children's Hospital
2017.02 - 2019.05
  • Prepares Boston Children's Hospital badges to hospital facilities to all Departments through the access system, LENEL
  • Executes access requests for every level of employee via phone & email
  • Maintains inventory for access control products and office supplies
  • Manages ID network of 30K+ active employees
  • Work with diverse & global clientele of staff & parents
  • Train, recruit, & manage a team of bagging officers.

Public Safety Officer IV

Securitas Security Services (Boston Children's Hospital)
2017.02 - 2019.05
  • Public Safety Officers perform the following duties as follows
  • Mobile/walking escorts, building/safety tours, exterior lighting Surveys, traffic control, ticketing & towing, responding to suspicious persons, medical assistance, alarm response, patient watches/patient restraints, ambulance & med flight assistance
  • I have responded to not only medical emergencies (code blue) and fire emergencies (code red) but also chemical emergencies (code orange)
  • Access control by creating employee I.D badges and parent I.D badges
  • Give out access throughout the hospital for employees including Med rooms and radiators and much more.

Seasonal Lifeguard

Department of Conservation and Recreation
2014.06 - 2016.09
  • Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency
  • Provides emergency care and treatment as required until the arrival of emergency medical services
  • Presents a professional appearance and attitude at all times, and maintains a high standard of customer service
  • Performs various maintenance duties as directed to maintain a clean and safe facility
  • Prepares and maintains appropriate activity reports
  • Performs miscellaneous job-related duties as assigned.

Lifeguard/Deck Supervisor

Harvard University Aquatics
2014.09 - 2016.02
  • As a lifeguard at Harvard university I was responsible for Monitoring and performing routine tests on pH, calcium and other various pool chemicals
  • Making sure that the chemicals were up to park with the requirements and for the safety of the patrons at the pool
  • I was also responsible for maintaining a safe environment for patrons by upholding pool rules and a clean facility
  • As a desk supervisor I was responsible for all lifeguards on shift
  • As a desk supervisor I was responsible for making sure that all lifeguards showed up 15 Minutes to shift and making sure that the pool was set up for the next morning for either men or women's water polo to swim team practice
  • I would make sure that all guards got out on time and that the locker rooms were cleared of the patrons.

Education

High School -

Boston Green Academy
20 Warren St, Boston, MA 02135
06.2016

Skills

  • Community policing
  • De-Escalation Techniques
  • Mental Health Support
  • Critical Thinking
  • Public Safety
  • Search and seizure procedures
  • Criminal Investigation
  • First Aid
  • Emergency Response
  • Dispatch Communication
  • Surveillance
  • Community Relations
  • Community-Oriented Policing
  • Court Proceedings
  • Criminal Investigations

Certification

  • Management of Aggressive Behavior (MOAB) 2-Day Basic Course
  • (CHSO Basic)IAHSS-International Association for Healthcare Security & Safety
  • Boston Fire Department's Special Operations HAZMAT
  • Firearms Identification Card
  • Class A Large Capacity License to Carry Firearms
  • MTPC(Municipal Police Training Committee) Defense tactics
  • AHA First Aid & CPR
  • American College Of Surgeons Committee On trauma Stop The Bleed
  • Boston Police Special Police Officer AcademySafety Officer(Boston Special Police Officer)
  • First Responder Course
  • Narcan (Naloxone) Training
  • Boston Police Applied Patrol Procedures
  • Boston Police Emergency vehicle operation course
  • Boston Police Rule 113A Bias Free Policing
  • Boston Emergency Services Team (B.E.S.T)
  • Boston Police Use of Force II Multi Officer Arrest
  • PSI Supervisory 6 Months Series
  • PSI Leave Management Supervisory Training
  • PSI Diversity, Equity, Inclusion Unconscious Bias
  • PSI Trauma-Informed Supervision
  • Trauma- Informed Care 3 Part Series
  • PSI LGBTQ+ Inclusion
  • PSI Harassment Prevention
  • Southern University Of Florida Diversity, Equity, and Inclusion Certificate Program.
  • In Control Driving Safety Course
  • Empower Communications Group Use of Force
  • Empower Communications Group De-Escalation (L.O.U.D.E.R)
  • Empower Communications Group Defensive Tactics
  • Empower Communications Group Written Communications (Report Writing)
  • Empower Communications Group Domestic Violence Law
  • Empower Communications Group Constitutional Law

Awards

  • Thomas M. Menino School Spirit Award(2009)
  • You Make a Difference Award(2012)
  • Beth Israel Deaconess Medical Center Environmental Action Student Award(2016)

Timeline

Shift Supervisor

Pine Street Inn
2022.03 - 2023.08

Armed Boston Special Police Officer

Longwood Security service
2021.08 - 2023.02

Campus Police Officer( Social Media Officer)

Boston Public Health Commission
2020.05 - Current

Public Safety Officer

Boston Medical Center
2019.05 - 2020.05

Public Safety Officer

Beth Israel Deaconess Medical Center
2018.12 - 2019.05

Access Control Administrator

Boston Children's Hospital
2017.02 - 2019.05

Public Safety Officer IV

Securitas Security Services (Boston Children's Hospital)
2017.02 - 2019.05

Lifeguard/Deck Supervisor

Harvard University Aquatics
2014.09 - 2016.02

Seasonal Lifeguard

Department of Conservation and Recreation
2014.06 - 2016.09

High School -

Boston Green Academy
  • Management of Aggressive Behavior (MOAB) 2-Day Basic Course
  • (CHSO Basic)IAHSS-International Association for Healthcare Security & Safety
  • Boston Fire Department's Special Operations HAZMAT
  • Firearms Identification Card
  • Class A Large Capacity License to Carry Firearms
  • MTPC(Municipal Police Training Committee) Defense tactics
  • AHA First Aid & CPR
  • American College Of Surgeons Committee On trauma Stop The Bleed
  • Boston Police Special Police Officer AcademySafety Officer(Boston Special Police Officer)
  • First Responder Course
  • Narcan (Naloxone) Training
  • Boston Police Applied Patrol Procedures
  • Boston Police Emergency vehicle operation course
  • Boston Police Rule 113A Bias Free Policing
  • Boston Emergency Services Team (B.E.S.T)
  • Boston Police Use of Force II Multi Officer Arrest
  • PSI Supervisory 6 Months Series
  • PSI Leave Management Supervisory Training
  • PSI Diversity, Equity, Inclusion Unconscious Bias
  • PSI Trauma-Informed Supervision
  • Trauma- Informed Care 3 Part Series
  • PSI LGBTQ+ Inclusion
  • PSI Harassment Prevention
  • Southern University Of Florida Diversity, Equity, and Inclusion Certificate Program.
  • In Control Driving Safety Course
  • Empower Communications Group Use of Force
  • Empower Communications Group De-Escalation (L.O.U.D.E.R)
  • Empower Communications Group Defensive Tactics
  • Empower Communications Group Written Communications (Report Writing)
  • Empower Communications Group Domestic Violence Law
  • Empower Communications Group Constitutional Law
Christopher Folkes